Product Research Specialist

4 days ago


Manchester, United Kingdom Stealth iT Consulting Full time £55,000
Company Overview
Stealth iT Consulting is a leading IT consultancy dedicated to delivering user-centered design solutions. We are passionate about creating digital services and products that meet the needs of our clients' users.

Salary$70,000 - $90,000 per annum

Job Description
We are seeking a highly skilled User Researcher to join our team. The successful candidate will work closely with Product Managers, Designers, developers, and other User Researchers to plan and conduct high-impact research that helps develop a better understanding of our clients' users. Key responsibilities include:
• Leading qualitative studies, including remote and in-person interviews, observations, diary studies, concept testing, and usability studies.
• Using quantitative methods such as surveys to identify actionable insights and collaborating with the analytics team to enhance qualitative insights.
• Considering the end-to-end user journey and external factors that may impact the user experience, including business, policy, and technical constraints.

Required Skills and Qualifications
• Hands-on experience of leading user research, using behavioral and attitudinal methods, and knowing when to apply them appropriately.
• Experience across multiple phases of a product or service lifecycle, from discovery and exploration through to design and delivery.
• Experience working with Government Digital Service (GDS) service standards, using GDS design principles.
• Experience working in multi-disciplinary, agile teams where you've led the user research and influenced the design of a product or service through the insights you've gathered.
• Understanding of a range of tools and practices for in-person and remote research.

Benefits
Stealth iT Consulting offers a comprehensive benefits package, including health insurance, retirement savings plan, and generous paid time off. Our team is passionate about professional development and provides regular training and mentorship opportunities.
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