Lead Customer Solutions Specialist

2 days ago


Stafford, Staffordshire, United Kingdom GE Aviation Full time
Job Title: Lead Customer Solutions Specialist

About the Role:

We are seeking a talented Lead Customer Solutions Specialist to join our Power Transmission Service team. As a key member of the team, you will be responsible for developing, costing, and securing new projects with customers in the distribution and transmission network operators, as well as renewable and conventional power generation companies.

Key Responsibilities:

  • Engage with subject matter experts and internal stakeholders to solve semi-complex tasks.
  • Develop and implement tendering process improvements to enhance customer satisfaction and reduce slippage.
  • Propose and develop cost analysis templates and produce customer proposals independently.
  • Analyze problems, develop options, and discuss GE's proposed solutions at an early stage in project development.

Requirements:

  • Bachelor's degree in electrical engineering or equivalent experience.
  • Previous experience with tendering, including generating cost analysis templates and producing customer proposals independently.
  • Working knowledge of typical UK forms of contract, NEC, FIDIC, etc.
  • High degree of IT literacy, including Excel, PowerPoint, Words, MS Project, etc.

What We Offer:

  • Flexible working arrangements, including home and office working.
  • Competitive salary range: £65,000 - £85,000 per annum, dependent on experience.
  • Great development opportunities, including private health insurance.


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