Restaurant Team Leader

2 months ago

London, Greater London, United Kingdom The Cumberland Full time

About The Role

As a Restaurant Team Leader at The Cumberland, you will be part of a dynamic and fast-paced environment where you will have the opportunity to work with a talented team to deliver exceptional customer experiences. Your role will involve leading by example, providing guidance and support to your team members, and ensuring that our guests receive a warm welcome, attentive service, and a memorable dining experience.

Key Responsibilities

  • Previous experience in a customer-facing role, preferably in the hospitality industry
  • Passion for delivering high-quality service, with a focus on attention to detail and a commitment to excellence
  • Ability to work effectively in a team environment, with a focus on collaboration and communication
  • Empathy and ability to build strong relationships with colleagues and guests
  • Comfortable in a fast-paced environment, with a high level of energy and enthusiasm
  • Accurate and reliable, with a strong attention to detail
  • Desire to pursue a career in hospitality, with a willingness to learn and develop new skills

What We Offer

  • Opportunities for career development and growth, with a focus on training and support
  • Competitive salary and benefits package, including pension and healthcare schemes
  • Discounted rates on hotel rooms, food, and drink across The Cumberland Group
  • Interest-free season ticket loans (conditions apply)
  • Access to a 24/7 Employee Assistance Program
  • Generous recommend a friend scheme
  • Apprenticeships and accredited qualifications up to Level 7 (Master's Degree equivalent)
  • Access to discounts and cashback through a range of retailers and service providers via our online benefits portal

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