Rental Income Collector

5 days ago


Carlisle, Cumbria, United Kingdom Riverside Full time
About the Job

We are looking for an experienced Debt Recovery Officer to join our team. As a Debt Recovery Officer, you will be responsible for proactively managing customer contact, including inbound and outbound calls, text messages, and other digital channels, to carry out effective debt collection and arrears prevention activity.

You will work closely with Housing teams to review total debt performance of Housing patches and agree the most appropriate action for customers where arrears are escalating.

The successful candidate will have excellent negotiation skills, effective problem-solving abilities, and a proven track record of delivering results in a pressurised environment.

The salary for this role is £29,918.33 per annum, with the potential to increase to £32,903.27 after 12 months of successful performance.

Please note that applications may close before the deadline, so it is essential to apply early to avoid disappointment.


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