Rental Income Collector
5 days ago
We are looking for an experienced Debt Recovery Officer to join our team. As a Debt Recovery Officer, you will be responsible for proactively managing customer contact, including inbound and outbound calls, text messages, and other digital channels, to carry out effective debt collection and arrears prevention activity.
You will work closely with Housing teams to review total debt performance of Housing patches and agree the most appropriate action for customers where arrears are escalating.
The successful candidate will have excellent negotiation skills, effective problem-solving abilities, and a proven track record of delivering results in a pressurised environment.
The salary for this role is £29,918.33 per annum, with the potential to increase to £32,903.27 after 12 months of successful performance.
Please note that applications may close before the deadline, so it is essential to apply early to avoid disappointment.
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Housing Assistant
3 weeks ago
Carlisle, Cumbria, United Kingdom Home Group Full timeJob Title: Housing Assistant - Income CollectorAbout Us:We are Home Group, a leading provider of affordable housing and support services. We believe that everyone deserves a safe and secure home where they can thrive.Salary: £23,464 per annum (pro rata)Job Description:As a Housing Assistant - Income Collector, you will play a vital role in our Income...
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Income Collection Specialist
2 weeks ago
Carlisle, Cumbria, United Kingdom Riverside Full timeAbout the RoleWe are seeking an experienced and skilled Income Management Officer to join our team at Riverside. As a key member of our team, you will play a vital role in maximising and sustaining rental income and other debts.As an Income Management Officer, you will be responsible for carrying out collection and arrears prevention activity, managing...
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Rental Income Maximiser
2 weeks ago
Carlisle, Cumbria, United Kingdom Riverside Full timeJob DescriptionSupport the delivery of our total debt management strategy through prevention, early intervention, and effective arrears recovery strategies.Proactively manage customer contact, including inbound and outbound calls, text messages, and other digital channels.Manage customer accounts and use early intervention methods to minimise legal cases.Own...
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Income Management Specialist
5 days ago
Carlisle, Cumbria, United Kingdom Riverside Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Income Management Specialist to join our team at Riverside. As an Income Management Specialist, you will play a crucial role in maximising and sustaining rental income by carrying out collection and arrears prevention activities.You will be responsible for managing customer contact,...
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Debt Recovery Manager
2 weeks ago
Carlisle, Cumbria, United Kingdom Riverside Full timeKey ResponsibilitiesMaximise and sustain rental income and other debts by carrying out collection and arrears prevention activity.Act as case owners, ensuring the most appropriate prevention and collection strategies are applied.Manage inbound and outbound telephone calls, as well as other customer contact, to carry out effective debt collection and arrears...
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Financial Recovery Specialist
3 weeks ago
Carlisle, Cumbria, United Kingdom Riverside Full timeAbout RiversideRiverside is a housing association that has been enhancing the everyday for its customers for 90 years. We revitalise neighbourhoods and support communities by providing affordable residential and retirement homes across the UK.Job SummaryWe are seeking an experienced Financial Recovery Specialist to join our team. The successful candidate...
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Prevention and Intervention Specialist
1 day ago
Carlisle, Cumbria, United Kingdom Riverside Full timeCompany Overview:Riverside is a housing association dedicated to enhancing the everyday for all its customers. With a portfolio of over 75,000 affordable residential and retirement homes across the UK, we strive to revitalise neighbourhoods and support communities.About the Role:We are seeking an Early Intervention Officer to join our team. As a key member...
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Income Management Officer
3 weeks ago
Carlisle, United Kingdom Riverside Full timeJob Title: Income Management Officer Contract Type: Permanent Salary: £29,918.33 per annum (£32,903.27 per annum is achieved after 12 months successful performance in role) Working Hours: 35 hours per week Working Pattern: Monday - Friday between 8am-6pm Location: Carlise/Leicester If you share our values and are excited about making a...
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Early Intervention Officer
6 months ago
Carlisle, United Kingdom The Riverside Group Full time**Job Title**: Early Intervention Officer **Contract Type**: Permanent **Salary**: £25,578 per annum (£26,842 is achieved after 12 months successful performance in the role) **Working Hours**:35 hours per week **Working Pattern**:Monday - Friday 10:30am - 6pm **Location**: Carlisle **The difference you will make as an Early Intervention Officer** The...
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Early Intervention Officer
1 month ago
Carlisle, United Kingdom Riverside Full timeJob Title: Early Intervention Officer Contract Type: Permanent Salary: £25,587.44 per annum (£28,107.11 per annum is achieved after 12 months successful performance in role) Working Hours: 35 hours per week Working Pattern: Monday - Friday between 8am-6pm Location: Carlise If you share our values and are excited about making a significant...