Shift Leader

We are seeking a highly motivated and organized Shift Leader to join our team at Tesco. As a Shift Leader, you will be responsible for overseeing the daily operations of the store, ensuring that customers receive excellent service, and supporting your colleagues in achieving their goals.

• Coordinate the store team to deliver an easy and fuss-free shopping experience for customers
• Support your colleagues in achieving their daily priorities and take regular breaks
• Open and close the store, and complete duty cover, ensuring all decisions made are right for everyone's safety
• Be the go-to person for colleagues in the absence of a manager for day-to-day queries
• Maintain a clean, tidy, and well-presented store
• Support managers in coordinating seasonal, community, and charity events
• Contribute to a great team atmosphere, inclusive of everyone
• Provide excellent customer service by listening to customers and putting them first in everything you do
• Keep the team well-informed and up to speed on any communications, changes, or updates
• Stay knowledgeable about store performance and look for ways to improve and simplify operations
• Coordinate store improvements and remove any obstacles that might be getting in the way of great service
• Follow health and safety routines and procedures, and ensure colleagues do the same
• Recognize and celebrate colleagues within the team who are providing great service

• Be a great role model by always giving thoughtful customer service that ensures every customer's needs are met
• Build strong, long-lasting relationships with colleagues to create a positive and inclusive team atmosphere that encourages everyone to do their best work
• Be a clear communicator, comfortable with using a variety of methods to keep your team well-informed and up to date
• Be comfortable taking the lead and overseeing the store in the absence of your Manager
• Be a good decision maker, flexible in the way you think, and comfortable handling change to ensure everything we do is right for customers and colleagues
• Be motivating, inspiring your team to deliver beyond expectations
• Be curious, always on the lookout for ideas and opportunities to serve our customers, communities, and planet a little better every day

• There's bags of variety as a Shift Leader, no two days are the same, and with flexible hours and shift patterns, you can work the hours that suit your lifestyle
• We take your development seriously, so this is a great place to get on in your career. You'll have ongoing learning opportunities, and access to award-winning training, so you can achieve the career you want
• It's an inclusive place where everyone's welcome. We celebrate the individuality of our colleagues - because they're what makes Tesco, Tesco
• Your voice matters, and we'll always welcome and listen to your ideas and opinions
• We put your wellbeing first, and support is always available if you need it
• Our colleagues are truly great people, so you can be confident that wherever you work in Tesco, you'll be in good company

• Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
• Request flexible working from day one
• Get 10% off and 15% at pay day weekends - save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home
• Access to free wellbeing services with a range of resources to support your mind, body, and life
• Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
• Benefits to suit you, choose what you use - from discounts and shares to cycle to work schemes
• Uniform provided and policies to support you for all of life's moments, big and small
• Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds