Service and Engineering Operations Specialist
4 weeks ago
We are seeking an experienced Service and Engineering Works Coordinator to join our team at Applied Power Engineering. The successful candidate will be responsible for supporting the day-to-day operations of our company, including preparing quotes, mobilising engineers, and managing administrative tasks.
About Us:
Applied Power Engineering is a leading provider of power generation and emergency back-up systems, working with some of the biggest companies in the UK. Our success has been driven by our commitment to delivering high-quality power solutions and exceptional customer service.
The Role:
The Service and Engineering Works Coordinator will play a key role in ensuring the smooth operation of our business, including coordinating engineer mobilisation and scheduling site visits, updating and maintaining documentation, and managing CRM system enquiries and project folders.
Key Responsibilities:
- Prepare budgets and quotations for small works
- Submit and track quotations
- Assist with the preparation of handover documentation for small works
- Coordinate engineer mobilisation and schedule site visits
- Communicate effectively with customers and colleagues via phone, email, etc.
- Update and maintain documentation, databases, and spreadsheets
- Manage CRM system enquiries and project folders
- Ensure the preparation of Risk Assessments and Method Statements
You:
We're looking for someone with:
- A Business or Administration qualification (NVQ Level 3)
- Previous coordination or administrative experience
- Strong project management skills
- Proficiency in Microsoft Office
- Attention to detail and excellent time management
- A full, valid driving licence
- Experience in service management or the electrical/power generation industry
Salary: £32,000 - £42,000 per annum, depending on experience.
Benefits:
- 33 days of holiday including statutory holidays
- Enhanced pension contributions
- Company van, laptop, and mobile phone
- Corporate workwear and PPE provided
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