Marketing Coordinator

4 weeks ago


Norwich, Norfolk, United Kingdom Norfolk Chambers of Commerce Full time

Role Overview

Norfolk Chambers of Commerce is seeking a highly skilled Marketing Coordinator to join our dynamic team. As a key member of our marketing team, you will play a crucial role in delivering our marketing program and new initiatives to provide value to our members and bolster membership growth.

We are looking for a talented individual with a passion for marketing who is committed to making a real difference by supporting businesses of all sizes and sectors in this fast-paced environment.

About this role

You will be responsible for supporting the Chamber team with marketing, digital content, and events. This includes profiling and marketing what we do, both our activities and the business community's, using all our media channels, from our website to our digital media platforms and social media channels, newsletters, and other communication methods.

This role is very varied, with no two days being the same. You should be able to embrace change and be willing to learn lots of marketing models.

Key Responsibilities

  • Proactively promote the benefits of membership to the business community online.
  • Create content (Canva) and upload social media content using our scheduling software (Hootsuite) to promote us and our members actively.
  • Monitor our social media platforms and interact with followers.
  • Perform ongoing proactive outreach campaigns to non-members.
  • Draft weekly newsletters with Chamber and member news using MailChimp.
  • Provide support for campaigns to demonstrate our mission and values.
  • Make regular ongoing edits and amends to our website (WordPress) and upload digital content to our website, including upcoming events.
  • Support the Chambers Customer Experience Team with marketing collateral and toolkits for members.
  • Monitor insights and analytics and report monthly on engagement.
  • Provide event support from creating and uploading events digitally to supporting at events to providing post-event write-ups.
  • Support the marketing delivery of major flagship events in the Chambers calendar.

Experience Desired

  • Proficient in content creation and management across social platforms, including Facebook, LinkedIn, Instagram, Twitter, and TikTok.
  • Skilled in crafting engaging stories and producing compelling short-form video content.
  • Working knowledge of Canva, Mailchimp, Google Analytics, and the full Microsoft Office suite of software.
  • Positive and proactive 'can-do' attitude.
  • Ability to build and maintain excellent working relationships internally and externally.
  • Excellent interpersonal and communication skills. Good level of written English.
  • Excellent attention to detail and organisational skills.
  • Experience and comfortable working in a fast-paced, flexible organisation.
  • Able to prioritise, plan and organise efficiently and work with multiple conflicting priorities.

What you'll get from us

  • Salary: £23-25k depending on Experience.
  • Holiday: 26 days, plus Bank Holidays.
  • Pension, with employer contributions.
  • Flexible working.
  • Norwich City Centre Office.
  • Healthcare Plan.
  • A shiny new laptop and total cloud-based working.
  • A very friendly, welcoming, energetic and engaged team.

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