Claims Administrator
2 weeks ago
Cash Calls and Cash Allocation
- We are seeking a highly organized and detail-oriented Claims Administrator to join our team at Experis IT.
- The successful candidate will be responsible for acknowledging receipt of requests, ensuring back-up documentation is adequate, and preparing ad hoc cashcall letters.
- They will also be responsible for booking all items accurately on the AS400, including reversals of ROGIS duplicates, and obtaining the requisite approvals for the cashcall.
- Additionally, they will issue the cashcall letter and documentation, monitor the status of cashcalls, and clear bookings from the cashcall table.
- They will also identify receipts and ensure they are forwarded on to the issuing offices promptly, and clear down balances from the receivable and payable ledgers.
- Furthermore, they will chase uncollected cashcall balances and collate and file documentation from issuing offices for accounts requiring backup.
Responsibilities
- The Claims Administrator will act within an agreed claims handling authority and uphold the departmental objectives.
- They will adhere to Lloyds Minimum Standards and receive and act upon first notifications and updates, determining coverage.
- They will take a fair and proportionate approach towards policy holders, agree valid claims, establish and maintain reserves, and carry out negotiations with brokers.
- They will also handle claims electronically, predominately via ECF and DocoSoft, and manage third-party experts.
- Minimum of two (2) years experience in a similar administrative role is required, with some previous claims or captive experience being advantageous.
- A strong knowledge of Windows-based applications, such as Word, Excel, and Outlook, is essential, with previous experience with AS400 being an advantage.
Requirements
- A motivated individual who can work on their own initiative, produce accurate work, and meet strict deadlines.
- Ability to communicate at all levels of the organization, with strong communication (both written and verbal) and interpersonal skills.
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