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Lettings Coordinator

1 month ago

Winchester, Hampshire, United Kingdom Carter Jonas Full time
Job Title: Lettings Coordinator

We are seeking an experienced Lettings Coordinator to join our thriving residential Lettings team based in Winchester. As a key member of the team, you will be responsible for providing highly efficient administrative support by undertaking a wide variety of tasks including invoicing, call handling, typing, and preparation of communications and legal documents.

Main Responsibilities:
  • Produce accurate and well-presented documents, including reports, client correspondence, and presentations, within agreed time frames.
  • Progress tenancies by drawing up offer letters, contracts, switching over utilities, sending works orders, and arranging pre-tenancy works such as check-ins, professional cleaning, and gas safety certificates.
  • Liaise with tenants and landlords regarding incoming and outgoing tenancies.
  • Copy typing, drafting of letters, reports, invoices, property particulars, and other documents.
  • Process invoices and input to diaries, organizing meetings.
  • Carry out timely and accurate administration of databases.
  • Accurately process fee accounts and out-of-pocket expenses, assisting with budgets and forecasts as required.
  • Provide a high level of efficiency and customer service to all who visit or contact the office.
  • General office administration support to the team.
  • Handle enquiries over the telephone or personally in reception and take necessary action.
  • General office duties such as filing, photocopying, etc.
Requirements:
  • Proven administration or office coordination experience.
  • Strong customer service, excellent written and verbal communication skills, and good time management.
  • A strong team player, able to work well under pressure to meet deadlines.
  • IT literate and proficient in Microsoft Word, Excel, and PowerPoint & Outlook, and comfortable working with databases and relevant software.