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Technical Operations Director

1 month ago

Nuneaton, Warwickshire, United Kingdom Randstad Enterprise Full time

Job Title: Technical Operations Director

Location: Hybrid (1-2 days in the office per week)

Contract Length: 6 month initial contract - potential to be extended

IR35 Status: Outside IR35

Randstad Enterprise, a leading provider of RPO & MSP Recruitment Services, is currently recruiting for a Technical Operations Director on behalf of a highly reputable company in the energy industry. This role is a 6 month initial contract based at their Warwick office one-two days per week.

The Technical Operations Director will work on an exciting project creating a digital solution to manage fleet operational data with data coming from multiple sources and various business rules needing to be applied. The Technical Director will be responsible for guiding the technical direction of project execution and lead operational service support, ensuring high-quality code/product. The role will lead the work and activities of a team of developers within a Scrum Setup and Agile Development. Being both a hands-on developer and a strategic thinker, also delving into the details of coding and system design. Bridging the gap between development, operations. Previous experience as a Technical Lead in Software Development projects as well as supporting operational solutions is essential for the role.

Responsibilities:

  • Technical Direction: Manage and lead the technical vision and strategy for projects, ensuring alignment with business objectives and industry best practices.
  • Quality Assurance: Ensure the quality of the codebase through rigorous testing, code reviews, and the implementation of best practices for software development.
  • Release Management: Oversee the release process, ensuring reliable and consistent delivery of software products. Develop and enforce release policies and standards.
  • Continuous Integration / Continuous Deployment (CI/CD): Establish and maintain CI/CD pipelines. Optimise the flow from code commit to production deployment, minimising manual intervention.
  • Monitoring and Reporting: Implement monitoring tools to proactively detect issues. Provide detailed reports on release progress, system performance, and process adherence.
  • Transition to Service: Drive smooth transition to service ensuring required resources, documentation, process and tools are available, fully functional, validated and signoff.
  • Service Support: Being accountable for service support, performance and continuous improvement, driving key ITIL Processes (as Incident, Problem, Change Management)

Key Skills / Experience Required:

  • Education: Bachelors in Engineering, Information Systems, or a related field.
  • Experience: Previous Technical Lead experience. Proven experience in software development with a focus on Operations, automation, release management. Relevant experience Implementing best development practices.
  • Service Management Expertise: Strong background in Service Management frameworks, processes, implementation, and management
  • Technical Proficiency: Proficiency in programming languages (e.g., Dot Net Core, Python, Angular), relational and non-relational databases (Snowflake, SQL Server, etc), experience with microservice architecture (e.g., Docker, Kubernetes, Git), and ITIL service Support
  • Release Management: Proven track record of managing software releases in complex environments, with an emphasis on safety, traceability, and accountability.
  • Systems Knowledge: Solid understanding of operating systems (Linux/Windows), cloud infrastructure (AWS, Azure, GCP), and networking concepts. Previous experience with SAP, Salesforce and Power BI would be beneficial.
  • Preferred qualifications: May include certifications such as AWS solution architect, AWS cloud or similar. The Technical Lead should be an advocate for automating repetitive tasks, with an ongoing commitment to improving the end-to-end delivery of software.

We are committed to providing equal employment opportunities and encourage all qualified candidates to apply. While the hiring process may not be expedited, we urge all interested candidates to submit their applications promptly to ensure their consideration.

To apply, please follow the instructions on our application portal. We look forward to receiving your application

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