Hospitality Ambassador

3 weeks ago


Cranbrook, Kent, United Kingdom Shepherd Neame Full time
Delivering Exceptional Customer Experiences

We are seeking a skilled and enthusiastic individual to join our team as a Bar Team Member at The George Hotel in Cranbrook, Kent.

About the Role

This is an exciting opportunity for someone who is passionate about delivering exceptional customer service and providing a warm welcome to our guests. As a Bar Team Member, you will play a key role in ensuring that our customers receive outstanding service at every touchpoint.

You will be responsible for serving drinks, managing cash handling, and maintaining a clean and organized bar area. If you have previous hospitality experience, that's great However, we also welcome applications from individuals who are eager to learn and develop their skills.

What We Offer
  • A competitive hourly pay rate: £9.50 per hour (estimated based on industry standards)
  • A share of tips in addition to your hourly pay
  • Early wage withdrawal scheme
  • 25% discount on food and drink at Shepherd Neame Managed Houses
  • 25% discount on overnight Managed House Hotel bookings
  • Up to 40% discount on select purchases from the Visitor Centre Shop at Faversham
  • Sheps Hut discounts and special offers hub on 100's of high street shops and services
  • Access to a Workplace Mental Health Platform
  • Company pension plan
  • The opportunity to develop & move within our pubs, the Brewery & Support Office
  • Flexible working hours

We are proud to offer a supportive and inclusive work environment where all employees feel valued and empowered to succeed.

Our Values

At Shepherd Neame, we believe in the importance of Working Together, Pride and Passion, Authenticity, and Sheps Spirit. These values guide everything we do, from the way we interact with our customers to the way we work together as a team.

If you share our values and are passionate about delivering exceptional customer experiences, we would love to hear from you



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