Front of House Team Member

2 weeks ago

Prestwick, United Kingdom whitbread Full time

Job Summary:

We are seeking a skilled and friendly Front of House Team Member to join our team at Monkton Lodge Brewers Fayre. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and creating a warm and welcoming atmosphere for our guests.

Key Responsibilities:

  • Provide outstanding customer service and ensure that all guests have a positive experience in our restaurant.
  • Work collaboratively with the rest of the team to ensure seamless service delivery and high standards of quality.
  • Be proactive in identifying and resolving any customer complaints or issues.
  • Contribute to the maintenance of a clean and safe working environment.
  • Participate in ongoing training and development to enhance your skills and knowledge.

What We Offer:

  • A competitive hourly rate.
  • The opportunity to work for a leading hospitality company, Whitbread.
  • A comprehensive training program to help you develop your skills and career.
  • A range of benefits, including a Whitbread Benefits card and pension scheme.
  • A supportive and inclusive work environment.

Requirements:

  • Excellent communication and interpersonal skills.
  • A passion for delivering exceptional customer service.
  • Ability to work effectively in a fast-paced environment.
  • Flexibility to work a variety of shifts, including evenings and weekends.

Why Work for Whitbread:

  • We are committed to being an inclusive and diverse organization.
  • We offer a range of benefits and opportunities for career development.
  • We are passionate about delivering exceptional customer service and creating a positive experience for our guests.

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