Senior Service Management Professional

6 days ago


London, Greater London, United Kingdom Vertex IT Solutions Ltd Full time

Job Description:

We are looking for a seasoned Senior Service Delivery Manager to lead our UK-based team. As a key member of our operations team, you will play a vital role in driving service excellence and delivering exceptional results.

Main Responsibilities:

  • Drive service delivery excellence through effective stakeholder management and relationship-building.
  • Develop and implement strategies to improve service quality and efficiency.
  • Lead cross-functional teams to achieve business objectives.
  • Maintain high levels of employee engagement and motivation.

Requirements and Qualifications:

  • Proven track record in service delivery management.
  • ITIL framework implementation expertise.
  • Strong leadership and management skills.
  • Ability to analyze complex data and make informed decisions.

Location and Compensation:

This role is based in London with some travel required. We offer a competitive salary range of £80,000 - £105,000 per annum, commensurate with experience.



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