Senior Service Management Professional
6 days ago
Job Description:
We are looking for a seasoned Senior Service Delivery Manager to lead our UK-based team. As a key member of our operations team, you will play a vital role in driving service excellence and delivering exceptional results.
Main Responsibilities:
- Drive service delivery excellence through effective stakeholder management and relationship-building.
- Develop and implement strategies to improve service quality and efficiency.
- Lead cross-functional teams to achieve business objectives.
- Maintain high levels of employee engagement and motivation.
Requirements and Qualifications:
- Proven track record in service delivery management.
- ITIL framework implementation expertise.
- Strong leadership and management skills.
- Ability to analyze complex data and make informed decisions.
Location and Compensation:
This role is based in London with some travel required. We offer a competitive salary range of £80,000 - £105,000 per annum, commensurate with experience.
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