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Front of House Team Associate

1 month ago

London, Greater London, United Kingdom Sushi Revolution Full time
About Sushi Revolution

We're a restaurant that's passionate about making our guests happy. Our purpose is simple: to provide good food, served quickly, in a great venue, by friendly people, at a fair price. We respect Japanese culture and history, but also want to innovate and create a modern, contemporary style of food and design.

Our Front of House Team

Our Front of House Team Members are the heart of our service. They're welcoming, decisive, and gracious hosts who love waiting tables and taking pride in their work. They care for their teammates and strive to create a great guest experience.

Responsibilities and Skills

Be Honest

  • Put our guests first
  • Follow Sushi Revolution procedures
  • Set the restaurant to Sushi Revolution specifications
  • Be punctual

Be Determined

  • Maintain equipment and company property
  • Ensure safety, hygiene, and cleaning practices
  • Work the floor with knowledge and ability
  • Maintain safe working conditions
  • Solve guest complaints and problems
  • Be ready for anything

Be Kaizen

  • Value high-quality food presentation and waiter service
  • Complete flow training courses
  • Continuously learn and update knowledge
  • Know Sushi Revolution products and ingredients
  • Have excellent technical skills

Be Dependable

  • Provide a high-quality guest experience
  • Maintain a safe and clean restaurant
  • Be trustworthy, reliable, and dependable
  • Be well-organized and able to prioritize

Be Positive

  • Be positive and personable
  • Bring a positive energy to the team
  • Offer an excellent Sushi Revolution guest experience
  • Be an all-rounder
  • Have excellent communication skills
  • Don't blame or shame teammates for mistakes
  • Create a great working relationship with the team

Be Thankful

  • Be a brand ambassador for Sushi Revolution
  • Always say please and thank you
  • Build professional relationships with teammates