Service Management Specialist

4 days ago


St Ives, Cornwall, United Kingdom M Group Services Limited TA Magdalene Limited Full time
Service Management Specialist

Magdalene is a leading telecom services supplier offering a complete end-to-end service. We are seeking a Service Management Specialist to join our Service Team, working in our 24x7 Service Management Centre in St Ives, Cambridgeshire.

Key Responsibilities:

  • Provide exceptional service management support to our customers
  • Work collaboratively with the Service Team to ensure seamless service delivery
  • Develop and maintain strong relationships with internal stakeholders
  • Contribute to the development of service management processes and procedures

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • Shift allowance included

Requirements:

  • Proven experience in service management or a related field
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a fast-paced environment
  • Strong problem-solving and analytical skills


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