Air Conditioning Engineer
3 weeks ago
About the Role
This is a key position within City Facilities Management, carrying out planned and reactive maintenance across several site locations. As the first line in all maintenance throughout your allocated sites, you will be responsible for ensuring that all technical and compliance paperwork is always completed and up to date. Your primary focus will be on carrying out technical repairs and PPMs, while maintaining the highest standards of efficiency and cost-effectiveness, all while adhering to the company's Health and Safety policy.
Key Responsibilities
- Comply with health and safety legislation and company processes.
- Complete specified reports and compliance documentation, taking action on any issues raised.
Accountabilities
- Compliance with all City policies and procedures.
- Attend training courses as necessary to ensure personal job skills keep pace with technical developments.
Service Delivery
- Complete the Planned Preventative Maintenance (PPM) schedule within agreed timescales, ensuring all necessary paperwork is completed accurately and in accordance with laid-down procedures.
- Respond promptly and positively to service call requests from the Helpdesk, assessing requirements and carrying out repairs as necessary.
- Prioritize maintenance and repair work to achieve agreed timescales and response times.
- Order spares in accordance with laid-down procedures.
- Identify non-repairable faults in plant and machinery, promptly advising the HVAC supervisor of findings and recommending suitable replacements.
- Carry out surveys and complete reports as required by City management.
- Carry out minor alterations and installations within individual technical competence, in accordance with current specifications.
Financial Responsibilities
- Responsibility for parts ordering, following the correct triage process to reduce unnecessary spend.
Knowledge, Skills, and Abilities
- Educated to GCSE/Standard Grade level as a minimum, ideally SVQ/NVQ Level 3 in Heating/Ventilation/Mechanical Equivalent Qualification.
- ACS Commercial Gas Qualifications COCN, CIGA, CORT, ICPN, CDGA, TPCP1/1A as a minimum.
- ACS Domestic Gas Qualifications CCN, CENWAT, CPA as a minimum.
- City and Guilds 2079-1 FGas Category 1.
- City and Guilds 7671 18th Edition.
- Ability to service/maintain/repair/install a range of Mech & Elec HVAC plant & equipment.
- A working knowledge of the maintenance service within the FM industry is essential, with previous working knowledge of a multi-client contracted environment being desirable, and PPM and compliance background.
- Previous experience of developing client relationships would be advantageous.
- Strong PC literacy, with experience in extracting, collating, and presenting performance data, along with a good understanding of the CAFM.
- Strong communication skills, both written and verbal.
- Excellent planning, organizing, prioritizing, and project management skills.
- Strong results focus, taking accountability for own performance and that of the team.
- Effective problem-solving and decision-making.
- Highly flexible and self-starting, with a flexible approach needed to tackle many challenges.
Behaviours
Safety - We keep our people and customers safe every day.
- Do the right thing and work in the City way, the safe way.
- Keep our people and customers safe every day.
People - We put our people first, treat each other with respect, and work as a team.
- Actively listens and treats others with respect.
- Be clear, concise, timely, and accurate in communication.
- Treats others with respect and embraces cultural differences.
- Celebrates success, instilling confidence in others.
Excellence - We make a difference and go the extra mile.
- Judges situations, considers how they can deliver excellence.
- Takes accountability for their own tasks.
- Learn from mistakes to make a difference.
Service - We're passionate about delivering exceptional customer service.
- Considers impact on ALL customers in decision making.
- Delivers exceptional customer service, passionate about customer service.
- Endeavours to get it right the first time.
- Actively engages with customers.
Integrity - We always act with integrity, honesty, openness, and trust.
- Spends the company's money as if it is their own.
- Trust each other to do things right the first time.
- Ask themselves if it is right for us and our customer, always acting with integrity.
About City
City Facilities Management is a leading provider of facilities management services, with a strong focus on collaboration and transparency. Our company was founded on the values of mutual benefit and long-term partnerships, and we continue to grow and evolve as a trusted partner to our clients.
Our Benefits
Pension Scheme
Retail Discounts
Cycle to Work Scheme
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