Shop Manager

3 weeks ago


Orpington, Greater London, United Kingdom Cancer Research UK Full time
About the Role

We are seeking a highly motivated and experienced Store Manager to join our team at Cancer Research UK. As a Store Manager, you will be responsible for leading a team of paid staff and volunteers to achieve sales and fundraising targets, while maintaining high standards of customer service and store presentation.

Key Responsibilities
  • Lead and motivate a diverse team of staff and volunteers to achieve sales and fundraising targets.
  • Take ownership of the commercial running of the store, including display and merchandising, stock management, and sales.
  • Provide excellent customer and supporter service, leading by example and setting high standards for the team.
  • Maximise profit through effective cost control and sales.
  • Build relationships with the local community and Cancer Research UK colleagues to drive fundraising and sales.
  • Organise and run creative fundraising events to achieve fundraising targets.
  • Maintain compliance with health and safety, safeguarding, security, administration, and HR policies.
Requirements
  • Experience of managing and inspiring a diverse team of people.
  • Comfort working within targets and motivating others to achieve those targets.
  • The ability to multi-task in a lively environment.
  • Working knowledge of what makes great customer service.
  • Commercial awareness.
  • Knowledge of high street fashion retail.
  • Adaptability in changing situations, including being able to work effectively independently.
  • An awareness of the price, value, and worth of items.
  • And ideally experience of retail management.
What We Offer

We offer a generous benefits package, a wide range of career and personal development opportunities, and high-quality tools, policies, and processes to enable you to do your job well. Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more.

How to Apply

We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively.

Owing to the nature of this position, any offer of employment for this role will be subject to a satisfactory basic DBS check.

You can learn more about our fantastic retail teams on our website.



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