Domiciliary Care Manager
2 weeks ago
About the Role:
Aptitude Recruitment Ltd are a nationwide recruitment experts, specialising within the Skills, Care and Employability Sector. We work with leading Care Providers to attract the best talent for their teams. We are currently recruiting on behalf of a wonderful Home Care Provider for a Registered Manager.
Key Responsibilities:
Building valuable relationships with everyone they work with.
Competitive salary £40,000
A generous performance-based bonus structure
Awarded Top 20 Home Care Group
Rated "Outstanding" by the Care Quality Commission
20 Days holiday + Bank Holidays
Ongoing support - they value their Registered Managers and offer a full support system, ongoing training to enhance skills and business knowledge as well as dedicated compliance support to achieve outstanding CQC reports.
As the Registered Manager, you will play an instrumental part in building on the success of this established office. You will be a fundamental pillar in the overall smooth running of the operation and day to day business, working alongside the franchise owner and an amazing team of care co-ordinators, senior care givers and care givers.
Requirements:
Ability to take ownership of achieving the highest levels of compliance with regards to regulations, laws, quality standards & policies, ensuring they achieve a minimum of a "Good" CQC inspection.
Ensuring relevant policies and procedures are followed at all times providing a safe working environment.
Ensure consistent application of policies, procedures and approved practice, promoting business aims and values.
Ability to identify and recruit high quality care assistants, implement excellent training and maintain high retention ratios.
Ensure the provision of staff training is implemented and the delivery of very high-quality care services, to vulnerable people living in their own home, is achieved consistently.
Ability to ensure scheduling is effectively designed so that care assistants deliver the allocated care to the client.
To take ownership of quality assurance and governance through scheduled Spot Checks, Service Reviews, Internal Audits and Annual Surveys.
Ability to complete and continuously improve the Assessments, Risk Assessments and Support Plans to ensure the outcome of the client is achieved and the customers' expectations are exceeded by going the extra mile.
Take responsibility for ensuring the emergency on-call mobile phone is covered outside normal office hours, including holding the phone as part of the on-call rota.
To be aware of Key Performance Indicators and to accurately record and report statistics to the Director as appropriate.
Ad hoc duties to support the Director, as and when required, to meet the needs of the business including covering Carer duties when necessary.
To be a key figure in ensuring the business grows sustainably but in line with commercial targets.
Hold, or be working towards, an NVQ Level 4 (RMA) or QCF Level 5 qualification in Social Care
In depth understanding of CQC assessment criteria for Good and Outstanding scores
Management experience of service provision in the care industry
If you have experience as a Registered Manager, Care Manager, experienced Deputy Manager, NHS Ward Manager, Unit Manager or CQC inspectorate or other management or leadership role within the healthcare sector, we would love to hear from you.
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