Business Relationship Manager

1 week ago


Cambridgeshire and Peterborough, United Kingdom Vermelo RPO Full time
Join Our Team as a Commercial Account Handler
We are seeking a highly motivated and experienced Commercial Account Handler to join our team at Vermelo RPO. As a key member of our team, you will be responsible for providing exceptional support to our Small Business Team, handling insurance client emails, insurer queries, and diary entries with professionalism and efficiency.

About the Role
  • Offer a responsive service to commercial clients with various insurance policies.
  • Deal with general client inquiries, invite renewals, and maintain accurate records.
  • Foster strong working relationships with the Commercial Team and wider business.
  • Establish effective rapport with our panel of insurers.
  • Work within FCA rules and guidance.
  • Produce timely and accurate documents for all aspects of insurance needs.
  • Maintain up-to-date client records and files.
  • Build a good working relationship with clients' Account Executives and the wider client team.
  • Grow accounts through new business, renewal, and mid-term adjustments.
  • Maintain professional development by adhering to required training hours.
  • Adhere to Company processes regarding FCA compliance and Treating Customers Fairly; ensure DPA, FCA, TCF, and other regulatory requirements are met.

Requirements and Benefits
We require a highly motivated and experienced Commercial Account Handler with excellent customer service skills and a high level of attention to detail. We offer a competitive salary range of £25,000 - £35,000 per annum and opportunities for professional growth and development.

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