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Claims Adjuster
2 months ago
At Munich Re Specialty Group, we are seeking a skilled Claims Adjuster to join our team. As a Claims Adjuster, you will play a critical role in supporting the Head of Property Claims in adjusting inward claims within claims handling authority.
Key Responsibilities:- Support the Head of Property Claims in adjusting inward claims within claims handling authority.
- Understand and comply with the Lloyd's Minimum Standards and Claims schemes where appropriate.
- Liaise and meet with Claims Agreement Parties, Brokers, and Underwriting teams.
- Instruct Loss Adjusters, Lawyers, and other third-party Experts as needed.
- Handle claims in accordance with claims handling procedures and relevant Service Level Agreements.
- Report claims in accordance with reporting requirements.
- Measure claims process performance and claims leakage.
- Owning key relationships with business partners.
- Initiating regular claims case reviews and sharing findings with the respective TPA, MRSG claims, and underwriting teams.
- Identifying, evaluating, and benchmarking external TPAs, loss adjusters, and other third-party service providers.
- Providing feedback on individual complaints and trend analysis.
- Monitoring developments in the insurance market and identifying technologies to improve the customer claims journey.
- ACII qualification or progressing towards ACII qualification.
- Demonstrate willingness to continue developing knowledge through formal and informal learning.
- Proven claims handling experience in US personal lines and commercial property classes of business.
- Management of TPAs and/or Coverholders with delegated authority.
- Strong stakeholder Account Management experience.
- Flexibility to adapt to the needs of the business and work on UK, International, and US claims.
If you are excited about this role and have the required skills and experience, we encourage you to apply. We are looking for a motivated and experienced Claims Adjuster to join our team and contribute to the success of Munich Re Specialty Group.
