BRE CRM Strategist

We are seeking a skilled CRM Manager to lead the implementation and ongoing management of our new CRM system, D365. This role is crucial to the successful execution of our group-wide CRM strategy, aimed at enhancing customer marketing engagement, boosting sales, and fostering overall business growth.

• Maximise data potential: Own the consistent collection, utilisation, and understanding of data to maximise the return on investment in the CRM system.
• Bridge teams: Act as a bridge between the BRE marketing, communication, sales, and product teams to ensure technology solutions meet the needs of the revenue growth business plan.
• Enhance customer relationships: Implement a CRM strategy to build stronger relationships with BRE customers by providing a centralised view of customer interactions, preferences, and purchase history.
• Drive sales growth: Streamline acquisition processes, improve lead management, and provide sales teams with the necessary tools and information to contribute to increased sales revenue.
• Improve sales efficiency: Automate repetitive tasks and provide sales teams with better data and insights to increase sales efficiency and productivity.
• Data-driven decision making: Provide valuable data and analytics to make informed business decisions, such as identifying target markets, optimising marketing campaigns, and allocating resources effectively.

• Competitive salary
• 25 days annual leave
• Pension scheme with 5% matching employer contribution, Life assurance (4x basic salary), and an enhanced maternity package
• Healthpartners – cash back on a wide range of health and wellbeing costs
• Onsite restaurant, onsite nursery, and free onsite parking including at-cost EV charging points
• Learning and development opportunities, including free access to our BRE Academy and online courses