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Junior IT Support Specialist

2 months ago

Bristol, Bristol, United Kingdom DK Recruitment Full time

Job Summary:

DK Recruitment is seeking a highly skilled Junior 3rd Line Engineer to join our client's team in North Bristol. As a key member of the Infrastructure team, you will be responsible for providing technical support and expertise to ensure the smooth operation of our client's IT systems.

Key Responsibilities:

  • Provide advanced technical support for IT infrastructure, including network, server, and desktop systems
  • Collaborate with the Infrastructure team to resolve complex technical issues and implement new technologies
  • Develop and maintain technical documentation and knowledge base
  • Participate in on-call rotation to provide 24/7 support for critical systems
  • Contribute to the development and implementation of IT projects and initiatives

Requirements:

  • Strong technical knowledge of IT infrastructure, including network protocols, server operating systems, and desktop applications
  • Experience with Microsoft Remote Desktop Service, Office 365, Azure, Veritas Backup Exec, and PowerShell
  • Excellent problem-solving and analytical skills, with the ability to troubleshoot complex technical issues
  • Strong communication and interpersonal skills, with the ability to work effectively with technical and non-technical stakeholders
  • Ability to work in a fast-paced environment and prioritize multiple tasks and projects

What We Offer:

  • Competitive salary up to £40,000 DOE
  • Electric car scheme
  • Hybrid and flexible working
  • Fully funded training and certifications
  • Enhanced maternity and paternity leave
  • Private healthcare plan
  • 24 days annual leave rising to 28 days + bank holidays
  • Your birthday off
  • 4 social team events per year