Homelessness Support Specialist

6 days ago


Liverpool, Liverpool, United Kingdom saha Full time

About The Role

At Salvation Army Homes, we are dedicated to providing comprehensive, high-quality housing services, support, and resettlement for individuals who have experienced homelessness and require assistance with accommodation.

Mildmay House aims to empower individuals to develop their skills, strengths, and talents, supporting them to overcome barriers such as substance use and mental health challenges, and achieve independent living.

The Support Worker will engage creatively with individuals who have complex needs, including long periods of homelessness, rough sleeping, and substance use, to identify and develop their strengths and talents, and work with them to achieve their goals.

Please note that this is a full-time role working on a rota basis, with a week of day shifts, a week of night shifts, and working every other weekend.

Key Responsibilities:

  • Deliver high-quality, effective, timely, and person-centered assessments for allocated clients to identify and prioritize their needs.
  • Provide support to clients to manage their personal care needs, such as personal hygiene.
  • Develop services to reduce the number of drug and alcohol admissions to emergency services.
  • Proactively address deterioration in physical and emotional well-being, isolation, and exclusion.
  • Ensure the standard of accommodation and grounds are consistently high through communication and practical means.

About the Service:

Mildmay House is a 47-bed supported accommodation service for single homeless males and females aged 16 and above. Our clients come from various backgrounds, including relationship breakdowns, rough sleeping, mental health, and substance use. We strive to provide a warm, respectful, and supportive environment for our clients, aiming to make them feel at home from the start.

About You:

We are looking for a Support Worker who shares our values and behaviors, is passionate about helping people thrive, and is effective in their work. You will need to have experience supporting vulnerable individuals or groups, be a confident and capable communicator, and be able to build trusting relationships with clients.

Benefits of Working as a Support Worker:

  • 26 days annual leave rising to 31 days
  • £100 when you start work, plus £250 at 6 months' service and another £250 at 12 months' service
  • An extra day off on your birthday
  • A High Street discount scheme
  • Pension with life assurance
  • Discounted private medical insurance
  • Loans available for financial emergencies
  • Occupational Sick Pay
  • A full Induction package and training relevant to the role
  • Long service awards from 2.5 years
  • Support to learn and develop your career


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