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Restaurant Operations Manager

1 month ago

Haverhill, Suffolk, United Kingdom Prezzo Full time

Restaurant Operations Manager

We are seeking a skilled Restaurant Operations Manager to join our Prezzo team. As a key member of our management team, you will be responsible for driving sales, improving customer satisfaction, and delivering exceptional dining experiences.

The Role

  • Lead a high-performing team to achieve sales and customer satisfaction targets.
  • Develop and implement strategies to improve operational efficiency and reduce costs.
  • Collaborate with the kitchen team to ensure high-quality food is served consistently.
  • Provide excellent customer service and resolve any issues promptly.
  • Monitor and analyze sales data to inform business decisions.

Our Offer

  • 50% off food and drink at Prezzo for you and 11 family/friends.
  • Free meal on shift.
  • TasteCard - free discounts at branded restaurants nationwide.
  • Prezzo Perks Discounts - Prezzo's own discounts app, numerous free discounts on high street brands, leisure venues, supermarkets, gyms, online, and at locations.
  • 5 family and friends get 25% off food and drink.
  • Access to apprenticeships.
  • Wagestream - access to your wages early.
  • Employee Assistance Programme + GP appointment helpline.
  • Eye test.
  • Voluntary Bupa dental cover.
  • Voluntary UNUM critical illness cover.
  • Voluntary Simply Health cash plan.
  • ISA investment plans with Cushon.
  • Free mortgage advice with Charles Cameron.
  • More People Like You Recruitment Incentive Scheme.
  • Prezzo Service Anniversaries.

Our Values

  • One Team - working together, with a common purpose, to achieve our goals.
  • Genuine Connection - building genuine relationships, where nothing is too much trouble.
  • Drive to Succeed - being bold enough to do the right thing, even when it's hard, to help improve and grow.
  • Pride - making memorable moments by caring about everything we do, so everyone leaves wanting to return.

Our Awards

  • Excellence in HR Technology at the HR in Hospitality Awards.
  • Best use of Benefits Technology at the Employee Benefits Awards.
  • Fair Employment at the Youth Friendly Employer Awards.
  • Environmental Best Practice at the International Green Apple Awards.
  • Best Pizza Restaurant - Chain at the PAPA Industry Awards.

We have also been nominated for:

  • Best Mental Health Strategy at the Employee Benefits Awards.
  • Recycling excellence and Partnership excellence at the National Recycling Forum.

We also have a big focus on mental health and wellbeing, and we're proud to have been accredited with the Foundation Level London Health Workplace Award.