Operations Process Optimization Architect

2 weeks ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Verisure Careers Full time
Job Summary

As an Operations Process Optimization Architect, you will play a critical role in designing and implementing efficient processes to drive business growth. Your primary responsibility will be to develop and maintain Standard Operating Procedures (SOPs) and H2Gs that align with our company's objectives.

You will work closely with our Operations Training, Quality Assurance and Process Governance Team to:

  • Design and implement process improvements to enhance user experience
  • Develop and maintain SOPs and H2Gs to ensure consistency and efficiency
  • Collaborate with cross-functional teams to drive process adoption and continuous improvement

Benefits

We offer a competitive salary of £26,000 per annum+, as well as:

  • 21 days' annual leave, increasing to 23 days after 1 year's service
  • A full-time contract with a 37.5-hour working week, between 8am-6pm Monday-Friday


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