Site Operations Manager
3 weeks ago
**Job Summary**
We are seeking a highly skilled and experienced Site Supervisor to join our team at Liberty. As a Site Supervisor, you will be responsible for managing and supervising trade operatives and sub-contractors to ensure the efficient and cost-effective delivery of our repairs service.
**Key Responsibilities**
- Manage and supervise trade operatives and sub-contractors to ensure the consistent delivery of an efficient and cost-effective customer-focused operational service.
- Receive and issue daily job orders to and from trade operatives and subcontractors.
- Assist in the implementation of processes for the continuous improvement of our repairs service activities.
- Utilise a schedule of rates and narrative descriptions in the preparation of job orders.
- Carry out pre, post and intermediate site inspection visits.
- Undertake quality checks on completed work, or work in progress.
- Liaise with the Project Manager and Area Housing Teams staff on performance of repairs and completion dates.
- Assist with the identification of repair work not attributable to normal wear and tear.
- Take photographic evidence and when necessary, arrange the cost of such repair to be recharged.
- Monitor and report on contractual KPI's.
**Requirements**
- CGLI/NVQ L3 or equivalent construction trade qualification.
- Familiar with NHF schedule of rates.
- No less than 5 years hands on tools experience.
- Experience working within the social housing sector on void, responsive & disrepair activities.
- Experience in managing a repairs service and inspection of repairs, including measurement and specifications of works and post inspections.
- Demonstrated ability to improve service and performance and be capable of using IT systems, including Microsoft Office software in particular Outlook, Word and Excel.
**What We Offer**
- Pension scheme.
- 25 days Annual Leave, plus Bank Holidays.
- Cycle to Work scheme.
- Liberty Sense Awards – employees are nominated by colleagues for living the Liberty values, those who win receive a high street voucher.
**YuLife Benefits**
- Life Insurance/Death in service benefit – 2x annual salary value.
- Smart Health (including round the clock access to 24/7 UK-based GPs).
- Best Doctors to provide a second opinion on complex cases or diagnosis.
- Mental Health Support, 4-6 sessions with a psychologist or psychotherapist.
- Online Health Check.
- Nutrition consultations.
- Online fitness program.
- YuMatter+ Employee Assistance Programme designed to support mental, financial & professional wellbeing including up to 5 confidential sessions with a counsellor.
- Free will writing.
- Reward scheme for healthy behaviors to earn YuCoin which can be redeemed on the app for vouchers/rewards.
- Exclusive membership and wellbeing product discounts.
**Medicash Health Cash Plan (optional)**
- Claiming eligible cash back on dental or optical treatments, specialist consultations, tests or scans.
- Discounted gym membership.
- Savings on cinema tickets, travel, holidays & retail.
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