Technology Support Leadership Position

1 day ago


London, Greater London, United Kingdom CUBE Content Governance Global Limited Full time

CUBE Content Governance Global Limited is a well-established market leader within Regtech, offering innovative breakthrough technology that helps financial services firms solve complex compliance challenges.

As a seasoned and strategic Global Leader, you will lead our multi-region L1/L2 support desk operations, overseeing teams across Europe, Asia, North America, and Australia to ensure consistent and effective delivery of IT support services.

The ideal candidate will have proven experience leading multi-region IT support operations, with expertise in managing L1/L2 service desks, and a strong understanding of IT service management frameworks (e.g., ITIL).

  • Required Skills and Qualifications :
  • Proven experience leading multi-region IT support operations
  • Strong understanding of IT service management frameworks (e.g., ITIL)
  • Demonstrated ability to implement processes that improve visibility, prioritization, and delivery of support services

The estimated salary for this role is £90,000 - £140,000 per annum, depending on experience.



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