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Early Intervention Specialist

2 months ago


Sidcup, Greater London, United Kingdom Braundton Consulting Limited Full time
{"title": "Early Arrears Intervention Team", "description": "

Join our vibrant Income Collection Department


35 Hours per Week between 8am - 8pm


May be required to work occasional Saturday mornings between 9am - 1pm


Salary: £15.16 per hour + holiday pay (London) £13.16 per hour + holiday pay (Outside London)


We're seeking highly motivated individuals to join our Early Arrears Intervention Team. As a key member of our team, you will be responsible for the recovery of both historic and new, early arrears and providing an excellent customer service.


Key Responsibilities:



  • Contribute to the team and Department's performance in the reduction of arrears.
  • Provide excellent Customer Service to all internal and external Customers.
  • Consistently achieve a high level of contact with Customers through all means of contact.
  • Work on a series of campaigns to support the Department's aim of arrears reduction.
  • Maintain the necessary relevant records and systems.

Training Provided:


This is a homeworking role with up to 4 weeks of training provided at our Sidcup office.


You will also be required to attend the Sidcup office approximately every 6 weeks for additional training, coaching and team meetings.


Braundton Consulting Limited is a recruitment agency recruiting on behalf of a client.


"}