Housekeeping Team Member

3 weeks ago


Tyne And Wear, United Kingdom Hilton Hotels Full time
Housekeeping Assistant Job Description

About the Role:

As a Housekeeping Assistant at Hilton Newcastle, you will play a vital role in delivering exceptional guest experiences by ensuring the cleanliness of public areas. This includes cleaning guest bedrooms and bathrooms, vacuuming rooms and corridors, and replenishing guest amenities. You will be responsible for performing a range of tasks to the highest standards, including deep cleaning tasks and managing guest requests in a timely and efficient manner.

Key Responsibilities:

  • Ensure cleanliness of public areas, including guest bedrooms and bathrooms
  • Clean and maintain guest rooms, including vacuuming and replenishing amenities
  • Manage guest requests and respond to queries in a timely and efficient manner
  • Perform deep cleaning tasks as required
  • Restock and maintain trolleys and other equipment
  • Be environmentally aware and dispose of waste correctly
  • Manage master keys and other security responsibilities

What We're Looking For:

We are looking for a motivated and customer-focused individual to join our team. Ideally, you will have previous experience in a similar role and possess excellent communication skills. You should be committed to delivering high levels of customer service and have a positive attitude towards work.



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