Facilities Support Specialist

6 days ago


Plymouth, Plymouth, United Kingdom Valor Hospitality Europe Full time
Job Summary

We are seeking a highly skilled Maintenance Assistant to join our team at Valor Hospitality Europe. This is a fantastic opportunity for someone who enjoys hands-on work and is passionate about delivering exceptional customer service.

About the Role

This role involves working 40 hours per week, 5 days a week, providing routine maintenance support to ensure the smooth operation of our hotels. You will be responsible for tackling day-to-day issues, responding quickly to guest and team member concerns, and collaborating with other departments to deliver outstanding service.

Key Responsibilities
  • Perform routine maintenance tasks to maintain hotel facilities
  • Respond promptly to guest and team member requests for assistance
  • Collaborate with other departments to ensure seamless service delivery
Benefits
  • Exclusive discounts on hotel stays, dining, and other perks
  • Cycle to Work Scheme offering up to 40% savings on bikes
  • Generous refer-a-friend bonuses
  • Wellness activities and access to Employee Assistance Programme
  • Fully funded apprenticeship programmes and internal development opportunities
Requirements

To be successful in this role, you will need:

  • Excellent communication and problem-solving skills
  • A keen eye for detail and ability to work independently
  • A passion for delivering exceptional customer service

The salary for this role is approximately £25,000-£30,000 per annum, depending on experience. If you are a motivated and organized individual looking for a challenging and rewarding role, please apply.



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