Hospitality Professional

4 weeks ago


Glasgow, Glasgow City, United Kingdom Dakota Glasgow Full time
Job Title: Bar & Restaurant Waiter/Waitress - Festive Fixed Term

We are seeking an outgoing individual with waiting experience to deliver exceptional service to our guests at Dakota Glasgow.

Contract and Pay Rate

Earnings are up to £14.04 per hour, paid weekly (inclusive of the anticipated tronc payment). The role carries a temporary contract of a minimum of 18 hours per week, working any 3 days out of 7.

Primary Role Responsibilities

  • Carry out the role of a section waiter/waitress, providing table service, taking guest orders and running large trays of delicious food to guest tables.
  • Working within the Bar, provide table service, taking guest orders, and running trays of food and drinks to guest tables.
  • Provide the highest levels of guest service, offering personalised dish and beverage recommendations, and delivering a memorable dining experience.

Benefits

As a member of our team, you will enjoy a range of benefits, including:

  • 40% off stays at any Dakota hotel
  • 25% off drinks and dining at any Dakota hotel
  • Access to our Employee Assistance Program, including free private mental health support and counselling sessions
  • Access to discounted gift card platform
  • Support from our in-house Mental Health Champions
  • Additional holiday day on the first anniversary of your employment
  • Family-friendly flexible working options
  • Meals on duty and uniforming
  • £200 bonus to recommend a friend to join our team
  • £10 bonus every time you are mentioned on Trip Advisor
  • Free bi-annual eye testing for users of display screen equipment
  • Accredited, certified compliance training given on employment such as in Food Hygiene, Alcohol Responsibility, Data Protection, and Health & Safety
  • Access to a suite of external, certified resources via our Learning Management System
  • Supportive continuous professional development culture with an annual appraisal and objectives, or a Personal Development Plan.

About Dakota Hotels

Dakota is a growing UK-based lifestyle brand, known for our stylish hotels, bustling brasserie Grills and upscale cocktail Bars. We attract hard-working individuals who are passionate about working to the highest standards and have been voted within The Caterer's Top 15 Best Employers in Hospitality for the last five years in a row.

We are an 83-bedroom luxury hotel boasting a destination cocktail bar, Jack's Bar, cigar terrace, champagne room, and brasserie-style Grill. Our location is easily accessible by bus and train, being less than a 15-minute walk from Buchanan Street Bus Station, Queen Street and Central Station.

Applicant Requirements

The successful applicant will have/be:

  • At least 1 year working experience, ideally in a hospitality environment.
  • Having previous waiting or coffee shop experience is strongly preferred.
  • Be an outgoing personality with effective communication skills.
  • Willing and able to pour, serve and sell alcohol.
  • Be able to be physically active in your role, standing for much of your shift and working at pace.
  • An enthusiastic individual who will promote our culture of positivity.
  • Be task-oriented with a great pride for the work they do and attention to detail.
  • Flexible with shift patterns and available around the needs of our business.
  • Successful candidates must demonstrate having researched our brand and a genuine desire to be part of our team.


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