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Quality Assurance Manager

1 month ago

Luton, Luton, United Kingdom Leonardo Full time
Job Title: Quality Manager

About the Role:

As a Quality Manager at Leonardo, you will play a critical role in deploying the quality strategy across your assigned line of business. You will be responsible for coordinating activities to meet quality standards for projects, products, and services. Your expertise will ensure that quality is consistent and meets both internal and external requirements.

Key Responsibilities:

  • Provide leadership in developing and promoting a quality culture and excellence in your line of business, aligned with the overall quality strategy.
  • Develop and establish quality-process links with customers, both internal and external, in line with the business management system, and oversee continued compliance and embedding across the line of business.
  • Proactively work with key stakeholders to support and facilitate problem-solving, continual improvement activities.
  • Develop, reinforce, and support the rollout of advanced quality techniques based on risk management, focusing on preventing problems from occurring in the first place.
  • As part of the role, you will continuously reflect with teams on how to further develop the role of quality within the organization, considering aspects such as customer value co-creation, digitalization, new technologies, removal of non-value-added activities, and sustainability.
  • Organize, lead, coach, and develop a team of Quality Engineers, aiming to embed quality and deliver quality outputs throughout the project/product life cycle, as well as ensure the provision of assurance expertise and capability to various projects and programs.
  • Ensure and support activities such as development of Project Assurance Plans (PAP), management of non-conformance (MRB, complaint management), root cause analysis, auditing, risk management, APQP activities, cost-of-non-quality and cost-of-quality reduction programs.
  • Establish and maintain a set of performance KPIs to allow informed decision-making.
  • Attend and contribute in Sector, Programme, and IPT meetings and represent the Quality Function at senior level in the sector.
  • Deliver programme-specific assessment plans that help the Programme Manager focus on and resolve Programme risk and realize opportunities.
  • Experience in a similar role within an electronics, avionic, automotive, defense, space, or similar advanced manufacturing industry.
  • Good understanding of advanced quality tools (e.g., FMEA, control plans), life cycle management, and/or advanced product quality planning (APQP).
  • Excellent knowledge of Root Cause and Corrective Action analysis tools (e.g., 8D, DMAIC).
  • Excellent understanding of AS9100 / ISO 9001.
  • Experience in quality auditing to AS9100/ISO9001/DAOS, including the Supply Chain, is a plus.
  • Strategic and solution-oriented thinker.
  • Good organizational skills and able to develop and manage project plans.
  • Good interpersonal skills and ability to influence people without authority.
  • Experience with coaching and developing people.
  • Excellent written and verbal communication.
  • Good analytical skills and attention to detail.
  • Proficient with IT, particularly MS Office.
  • Ability to travel both nationally and internationally if required.
  • Lean 6sigma green or black belt is a plus.

What We Offer:

Leonardo offers a company-funded benefits package, a commitment to learning and development, and a flexible approach to working hours focused on the needs of both our employees and customers. A career with Leonardo has never offered as many opportunities or been more accessible to as many people.

  • Pension: Award-winning pension scheme (up to 10% employer contribution).
  • Holidays: 25 days plus bank holidays, option to buy/sell leave and to accrue up to 12 additional flexi-leave days per year.
  • Flexible Working: Flexible hours with hybrid working options. For part-time opportunities, please talk to us.
  • Wellbeing: Employee Assistance Programme, access to Mental Health support, Financial wellbeing support, network groups (Enable, Pride, Equalise, Reservists, Carers).
  • Lifestyle: Discounted Gym membership, Cycle to work scheme.
  • Company-funded flexible benefits: Access to private healthcare, dental schemes, Workplace ISA, Go Green Car Scheme, technology and lifestyle options (£500 annual allowance).
  • Training: Free access to more than 4000 online courses via Coursera.
  • Referral Incentive: You can earn a reward for successfully referring a friend or family member.
  • Bonus: Scheme in place for all employees at management level and below.