Claims Specialist

1 day ago


Surrey, United Kingdom IDEX Consulting Ltd Full time
Claims Broker Job Description

We are seeking an experienced Claims Broker to join our team at IDEX Consulting Ltd. The successful candidate will have a proven track record of handling Property and Liability Claims, with a strong understanding of the claims process and procedures.

Key Responsibilities:
  • Liaise with clients to provide expert advice on claim procedures and ensure a smooth claims experience.
  • Collaborate with Underwriters, Insurers, Loss Adjusters, and colleagues to resolve claims efficiently and effectively.
  • Attend meetings with clients and stakeholders to discuss claims progress and ensure accurate meeting notes are kept.
  • Manage claims records on our database, diary claims for updates, and maintain financial records up to date.
  • Prepare and send email correspondence and instructions to relevant parties.
  • Handle incoming and outgoing telephone calls, ensuring all information is accurately recorded.
  • Ensure timely claim payments to clients and service providers.
  • Adhere to company procedures and compliance manuals, conducting regular checks and audits of claim files.

The ideal candidate will have a strong background in claims handling, with excellent communication and interpersonal skills. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional claims service, we encourage you to apply.

At IDEX Consulting Ltd, we value diversity, equity, and inclusion. We strive to create an inclusive work environment where everyone can bring their authentic selves to work. We recognize the importance of diverse representation and are committed to driving conscious inclusion across our business.


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