Restaurant Team Lead
2 weeks ago
We are seeking a seasoned Restaurant Team Lead to join our dynamic team at Caravan Restaurants. As a key member of our operations team, you will play a crucial role in delivering exceptional customer experiences and driving business growth.
Key Responsibilities:
- Oversee daily restaurant operations, ensuring seamless service delivery and maintaining high standards of quality and safety.
- Lead and motivate a high-performing team, providing guidance, training, and development opportunities to enhance skills and knowledge.
- Collaborate with General Managers and Head Chefs to develop and implement strategies that drive sales growth, improve customer satisfaction, and increase employee engagement.
- Analyse data and metrics to inform operational decisions, identifying areas for improvement and implementing changes to optimize performance.
Requirements:
- Minimum 2 years' experience in a senior leadership role within the hospitality industry, preferably in a fast-paced environment.
- Proven track record of delivering results-oriented initiatives, driving sales growth, and improving customer satisfaction.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues, customers, and external partners.
- Degree or diploma in Hospitality Management, Business Administration, or related field.
What We Offer:
- Competitive salary: £16.94 per hour (dependent on experience).
- Bonus scheme, based on individual and team performance.
- Ongoing training and development opportunities, to enhance your skills and knowledge.
- Free meals and drinks while working, plus dining discount when visiting with friends and family.
- Coffee discount and bike-to-work scheme.
- Mental health and well-being support, including access to professional counseling services.
- Financial health education and support, including retirement planning and budgeting advice.
- Leadership training and development opportunities, to support your career progression.
- Birthday and anniversary treats, featuring a Caravan voucher to spend in any of our restaurants.
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