Head of Payroll Manager
1 month ago
KPMG is a leading global network of firms that provides Audit, Tax & Pensions, Consulting, Deal Advisory, and Technology services. Our team of over 16,000 colleagues brings creativity and insight to our clients' most critical challenges.
The Finance Operations HubThe Finance Operations team is a multi-skilled group providing wide-ranging finance support to KPMG. This includes Expenses, Payroll, WIP & Billing, Accounts Payable, Accounts Receivable, and the finance and expenses management helpline. Our teams have deep and relevant experience in their subjects and can advise on various core systems and processes.
Head of Payroll Role- The Head of Payroll requires significant knowledge of payroll and related processes and will lead a team of 10 payroll administrators based in the UK, along with third-party suppliers. They will provide a best practice model of payroll, sharing knowledge and working through complex issues and solutions with the payroll team.
- Leads the payroll team to deliver processes for circa 17,000 KPMG colleagues across the UK, ensuring employees are paid timely and accurately through a compliant process.
- Reviews and approves the final payroll processes each pay period.
- Ensures Key Performance Indicators (KPIs) for payroll are clearly defined, achieved, and measured regularly.
- Monitors service metrics to meet agreed targets.
- Responsible for the management of payroll vendors, including cost, contract, and performance management to required SLAs/KPIs.
- Responsible for overseeing file transmissions and reconciliations with 3rd-party payroll-related vendors.
- Establishes and maintains payroll controls and payroll-related procedures for regulatory compliance.
- Accountable for monthly reconciliation of payroll control accounts and validating all payroll postings to the Finance systems.
- Accountable for effective payroll risk management.
- Responsible for process improvements, operational streamlining, and exceptional client service.
- Ensures service delivery quality for all processes and procedures, keeping third parties accountable if necessary.
- Complies with all payroll financial and legal requirements, responsibilities, and obligations, including statutory and regulatory obligations and mandatory reporting.
- Enhances the provision of payroll information to inform decision-making and maintain cost control.
- Establishes good relationships with the Finance CoE, Head of Reward and Benefits, and OEH Hub Leads amongst other key stakeholders.
- Responds to queries from HMRC.
- Ensures compliance with GDPR regulations.
- Performance Manager to the payroll team leads, building a high-performing team of payroll experts.
- Deputising for the Head of Finance Operations when required, including participating in OEH Leads' and Finance team meetings on behalf of the Head of Finance Operations.
- Guiding and managing the senior managers of other areas of the finance operations team, when required, on behalf of the Head of Finance Operations.
- Building up the Finance Operations community within the local office (expected to be Leeds).
- Leading and delivering Payroll and wider Finance Operations projects as directed by the Head of Finance Operations.
We are looking for a skilled and experienced individual to lead our Payroll team. The ideal candidate will have:
- Experience of leading and having accountability for a large and multi-locational department of colleagues who are relatively junior.
- Demonstrable extensive experience of leading payroll and finance operations teams.
- Strong understanding of HMRC payroll requirements.
- A strong leadership track record, including the management of teams in a virtual environment.
- Strong influencing and complex stakeholder management skills across all levels of KPMG and a dedication to excellent customer service delivery.
- Advanced qualifications reflective of a high degree of numeracy and accounting knowledge.
- Experience of Finance Shared Services.
- Experience of assessing control environments and making best practice recommendations.
- A high level of accuracy and attention to detail.
- Excellent interpersonal skills, communication, and conduct, and a proven ability to build strong relationships across functions.
- Highly organised, able to work to deadlines in a fast-paced environment, and to manage conflicting priorities, in co-ordination with stakeholders.
- Knowledge of SAP/S4Hana.
- A flexible and positive attitude towards change; resilient, self-motivated.
- Must be able to deal with sensitivities relating to financial and payroll elements of the role.
- Proven ability to manage a substantial budget with effective accountability.
- Ability to quickly understand the KPMG and KBS strategy and governance to operate effectively.
- A motivated team leader with a 'can-do' and solutions-focused attitude, with strong coaching and mentoring skills.
- Strong communication skills - able to question effectively, listen, and apply judgement.
- Strong project management skills to enable identification of required tasks and deadlines and planning and prioritisation of these tasks in an appropriate manner.
- Recognises the importance of continuous self and team development and actively strives to achieve this.
- Helps others to understand how their work contributes to the overall success of an engagement and the wider firm.
- Adheres to and is an advocate of the KPMG values and behaviours.
- Significant people management experience, capable of inspiring and empowering leadership of enthusiastic teams and passionate individuals. Ability to think creatively, motivate, develop, and proactively adapt to changing environments.
- Well-developed analytical skills.
We are committed to diversity and inclusion. We want you to bring your full self to work and maximise your potential. KPMG is a place where everyone can thrive, whatever their gender, ethnicity, disability, sexual orientation, and socio-economic background. We value the wealth of experience and knowledge that people who have taken a career break can bring to us. This role welcomes applications for individuals who have been out of work for 18 months or more and who have previous relevant experience.
We are proud of the value we place on individuality. Our employees have many varied work schedules to suit their individual needs. Our intelligent working options range from role sharing and flexible start and finish times, to home working and more informal arrangements agreed within teams.
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