Current jobs related to Journey Mapping Specialist - Manchester - CV-Library

  • Wafer Map Data Specialist

    1 month ago

    Manchester, United Kingdom Nexperia Full time

    About the Role:This is an exciting opportunity to work as a Wafer Map Data Specialist at Nexperia. You will be part of our global Engineering team and responsible for managing wafer map data for semiconductor products.Key Responsibilities:Ensure correct map handling for seamless data flow between MES and automated test equipment.Develop and maintain scripts...

  • Business Architect

    6 days ago

    Manchester, United Kingdom Real Staffing Full time

    **Role**: Business Architect **Rate**: £550 per day **IR35**: Outside **Location**: Remote first with 1-2 days a week on site (Manchester) **Duration**: 6 Months You will be supporting the design of end to end customer journeys for a large transformation that will create a new business within the organisation. The transformation programme will see you...

  • Business Analyst

    1 week ago

    Manchester, United Kingdom Head Resourcing Full time

    Business Analyst - PEGA, Process Mapping 6 months + Manchester based A large & established banking client in Manchester currently requires a Business Analyst to join one of their customer focussed digital banking projects. Initial contracts will be for 6 months (with extension highly likely), working via an Umbrella Company. There is a requirement to be in...

  • Customer Journey Specialist

    1 month ago

    Manchester, United Kingdom Oliver James Associates Ltd. Full time

    We are looking for a highly motivated Customer Journey Specialist - Pensions Operations to join our team at Oliver James Associates Ltd. in the North West.About the Role:This is an exciting opportunity to work with a leading insurer, supporting their BPA operations team in delivering exceptional customer experiences.The ideal candidate will have a deep...

  • Journey and Experience Delivery Lead

    7 months ago

    Manchester, United Kingdom Turning Point Full time

    **Job Introduction**: Turning Point is a leading health and social care social enterprise that provides support for drug and alcohol use, mental health, learning disability, sexual health, and employment needs. A new opportunity has arisen for a Delivery Lead in our Journey & Experience team to continue the development of our customer journeys and user...

  • Customer Journey Optimiser

    2 weeks ago

    Manchester, United Kingdom Humankind Global Recruitment Full time

    About the PositionWe are looking for a Customer Journey Optimiser to join our team as a Retention Optimisation Manager. This exciting opportunity will see you leading the development and implementation of strategic marketing automation, gamification tactics, and marketing technology initiatives to drive profitable user engagement and enhance the overall...

  • Wafer Map Handling Specialist

    6 days ago

    Manchester, United Kingdom Nexperia Full time

    About NexperiaWe are a leading global semiconductor company that invests in next-generation technologies, state-of-the-art manufacturing facilities, and most importantly, investing in our people.As a part of our growing global Engineering team, you will be responsible for supporting and enhancing the wafer map handling processes, ensuring smooth data flow...

  • User Journey Improvement Manager

    3 weeks ago

    manchester, United Kingdom Harnham Full time

    Senior User Experience Position AvailableHarnham is currently seeking a Senior User Experience specialist to join our team as a User Journey Improvement Manager.This role involves designing and implementing optimisation strategies to drive business growth by improving user experience and increasing conversion rates.The ideal candidate will have a strong...

  • NHS Patient Journey Specialist

    2 weeks ago

    Manchester, United Kingdom The Christie NHS Foundation Trust Full time

    About the RoleWe are seeking a highly skilled NHS Patient Journey Specialist to join our team at The Christie NHS Foundation Trust. This is a full-time role that will involve coordinating patient pathways, facilitating MDT meetings, and ensuring compliance with national standards.The successful candidate will have experience working in the NHS environment,...

  • Customer Journey Specialist

    2 weeks ago

    Manchester, United Kingdom CarFinance 247 Full time

    We are seeking an exceptional Sales Account Manager to join our team at CarFinance 247, where you will be responsible for developing and maintaining strong relationships with our customers.This is a full-time role, working 40 hours per week, Mon-Fri 9am-6pm, with two additional shifts on Fridays from 10am-7pm. Overtime is available.You will be required to...

  • Customer Journey Analyst

    3 days ago

    Manchester, United Kingdom The Portfolio Group Full time

    **Portfolio are proud to be exclusively representing our award-winning H&S, HR and Employment Law consultancy in their search to add a Customer Journey Manager to their team.** The role is to ensure the maintenance of my client's reputation, to turn negative experience in to positive ones through expert problem solving, relationship management and...

  • UX Specialist

    3 weeks ago

    Manchester, United Kingdom Omnia Full time

    Omnia is one of the Middle East's leading brand and digital agencies, focused on creating engaging brand and digital experiences. Our Manchester-based office has become a design-focused hub for us, and we're now looking for a UX specialist to join our experience team.In this role, you'll work closely with stakeholders to ensure high-quality execution of the...

  • Digital Insight Specialist

    2 weeks ago

    Manchester, New Hampshire, United Kingdom Salt Full time

    About the Role:As a Digital Insight Specialist at Salt, you will be instrumental in driving digital and website analytics across all elements of the digital ecosystem. Your primary focus will be on delivering actionable insights to enhance conversion rates and optimize media spend efficiency.The ideal candidate will have 3+ years of experience in Digital...

  • Senior Network Specialist

    2 weeks ago

    Manchester, United Kingdom InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment Full time

    We are seeking a highly skilled Senior Network Consultant to join our team at InfraView, a specialist cloud and IT infrastructure technology recruitment agency. This is an exciting opportunity to work with some of the best consultants in the country, delivering large-scale projects end-to-end across various sectors.The ideal candidate will have expertise in...

  • Geospatial Innovation Specialist

    1 week ago

    Manchester, United Kingdom Sweco Full time

    ResponsibilitiesPrepare mobile data collection packages for field workers using ArcGIS FieldMap and Survey123.Support the maintenance and development of interactive web and associated mapping applications, using the ESRI stack.Take responsibility for completing packages of work relating to geospatial data digitising, data management, analysis and map...

  • Adult Inpatient Care Specialist

    2 weeks ago

    Greater Manchester, United Kingdom Map Room Consulting Full time

    We are looking for an experienced Adult Inpatient Care Specialist to join our team at Map Room Consulting in Manchester. As a key member of our Adult Inpatient Acute Service, you will provide high-quality medical and psychiatric care to patients.About the Position:This is a permanent, full-time role with flexible hours of 5 per week, offering a competitive...

  • Business Change Analyst

    6 days ago

    Manchester, United Kingdom Real Staffing Full time

    **Role**: Business Change Analyst **Rate**: £450 per day **IR35**: Outside **Location**: 99% remote (Manchester) **Duration**: Initial 3-6 months with likely extension You will be supporting the design of the end to end customer journeys for a large transformation that will create a new business within the organisation. The transformation programme will...

  • Map Room | Occupational Therapist

    3 days ago

    manchester, United Kingdom Map Room Full time

    Join Our Team as an Occupational Therapist! Location: Manchester Salary: £24,733 per annum Hours: 26.5 hours per week, over 4 days Contract: Permanent - Part Time We believe in delivering quality care, driving innovation, and providing exceptional value to those who need it most. Our mission is to offer holistic, integrated care for patients facing...

  • Sewer Asset Management Specialist

    2 weeks ago

    Manchester, United Kingdom Finlay Jude Associates Ltd Full time

    Job Title: Sewer Asset Management SpecialistWe are recruiting for a highly experienced Sewer Asset Management Specialist to lead a team of 3 individuals in carrying out asset surveys to wastewater assets. This role involves surveying manholes, Combined Sewer Overflows, Pumping Stations and Wastewater Treatment Works.This is an excellent opportunity to work...

  • Care Specialist

    2 weeks ago

    Manchester, United Kingdom Map Room Full time

    **Job Title:** Occupational Therapist**Location:** Manchester, UK**Salary:** £24,733 per annumAbout UsWe are a specialist mental health service provider at Map Room. Our mission is to offer holistic, integrated care for patients facing mental health challenges, no matter the complexity or severity.Our services focus on helping individuals live their best...

Journey Mapping Specialist

1 month ago

Manchester, United Kingdom CV-Library Full time
Join Our Team

We are seeking a skilled Customer Journey Owner to join our team at MERJE. As a key member of our team, you will be responsible for designing and delivering servicing journeys for a rapidly growing digital lender.

You will leverage cutting-edge technology, including generative AI, to create seamless omni-channel experiences that delight customers and drive efficiency. In this role, you will lead the design and delivery of servicing journeys for a rapidly growing digital lender.

The successful candidate will have a proven track record in customer journey design and optimisation. A strong understanding of consumer lending and/or banking industry is essential. Additionally, experience with Lean Six Sigma or Design Thinking methodologies is highly desirable. The ideal candidate will have a keen interest in AI and practical applications of large language models. Excellent problem-solving and communication skills are also required.

Benefits:
• Competitive salary: £70,000 per annum
• Opportunity to work with a leading company in the consumer finance sector
• Collaborative and dynamic work environment
• Professional development opportunities

Requirements:
• Proven experience in customer journey design and optimisation
• Strong understanding of consumer lending and/or banking industry
• Experience with Lean Six Sigma or Design Thinking methodologies
• Keen interest in AI and practical applications of large language models
• Excellent problem-solving and communication skills