Contract Support Engineer

4 weeks ago


Peterborough, Peterborough, United Kingdom Chart Industries Full time

We are seeking an experienced Contract Support Engineer to join our team at Chart Industries. As a key member of our team, you will be responsible for supporting our business and customers in providing technical support both internally and externally.

About the Job

You will be responsible for reviewing site operational data, remote monitoring data, and creating operational assessment reports according to Customer Care Agreements (CCAs). You will also correctly record all technical queries and communications, provide review and recommendations on findings in Field Service Engineer reports, and review control panels for obsolescence, upgrades, and modifications.

In addition, you will support the development of engineered solutions, write technical reports, deliver customer solutions, and ensure a swift technical response to all customer queries. You will also provide a strong link between Customer Services and Engineering, grow the business, and identify opportunities for product and service development.

This role requires a minimum of 3 years of experience in a controls engineering role, relevant qualifications in Engineering, and good understanding of the control architecture and systems used in the operation of Rotating equipment. You will also need to be knowledgeable about quality management systems, industry HSE practices, and requirements.

Our company offers a competitive salary range of £60,000 - £75,000 per annum, depending on experience, plus a generous holiday entitlement package, pension plan, healthcare cash plan, access to My Howden Benefits & Wellbeing Portal, and other benefits.



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