Technical Consultant
4 weeks ago
Job Summary
The Wynne Consulting Commissioning Consultant is a key role that provides hands-on technical input to assist in driving toward the OTT vision with respect to all aspects of the AVEVA PI software portfolio. This position involves working flexibly from anywhere in the UK or Ireland, providing technical engineering and consulting during all stages of AVEVA PI and related customer projects.
Key Responsibilities
- Develop solutions in line with Service-Oriented Architecture (SOA) principles, supporting the development of scalable applications, and allowing re-use of Intellectual Property (IP) from project to project.
- Act as a technical authority/Subject Matter Expert in the application of AVEVA PI solutions and their place in the wider context of the full AVEVA software portfolio.
- Understand customer requirements and translate them into a technical solution in order to scope consultancy and project work for AVEVA PI products.
- Deliver consultancy and project work to time, cost, and quality requirements.
- Lead and assist with the delivery of Proof of Value projects using the full range of AVEVA PI software.
- Actively support our customers with technical issues and identify new opportunities for future growth.
- Interact effectively with customers on a technical and commercial level from engineer to C-level.
- Escalate technical and/or commercial concerns to your line manager.
- Deal with internal and external customers providing a high level of both pre- and post-sales senior-level support, whilst providing an escalation path from the service desk team.
- Ensure quality is maintained and improve where necessary.
- Exceed our expectations for customer satisfaction and in particular our customers' Net Promoter Score (NPS).
- Engage at all levels within the organisation to ensure input is provided in the innovation of products, procedures, technologies, and services to ensure the organisation continuously improves value to our customer base.
Requirements
- Deep understanding of communications drivers and other data interfaces, ie OPCUA, MQTT, etc, including an ability to configure and troubleshoot from PLC through to ERP system.
- Essential willingness to learn new software and hardware skills.
- Experience developing and supporting high-end PI solutions.
- Data and Information management skills.
- Python scripting.
- Experience of structured programming languages.
- An understanding of Microsoft Server OS administration and networking.
About Wynne Consulting
Wynne Consulting is a leading provider of technical consulting services, with a strong focus on delivering high-quality solutions to our customers. We are committed to excellence and innovation, and we are looking for talented individuals to join our team.
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