Front of House Team Leader
2 months ago
Job Summary
We are seeking an experienced Team Leader to join our Front of House team at the White Swan Inn. As a Team Leader, you will be responsible for supporting, coaching, and mentoring your team to deliver exceptional guest experiences.
Key Responsibilities
- Support and develop your team to achieve high standards of customer service and quality.
- Work closely with the management team to create and deliver a vision for the Front of House area.
- Ensure compliance with company policies and procedures in the absence of management.
- Create a welcoming atmosphere for our guests, ensuring their needs are met and exceeded.
Requirements
- At least 18 years old, as this role involves the sale of alcohol.
- Passion for delivering exceptional guest experiences and creating a positive team culture.
- Ability to work flexibly and adapt to changing situations.
- Excellent communication and interpersonal skills.
About Us
At Stonegate Group, we are proud to be the largest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands include names like Slug & Lettuce, Be At One, and Popworld. We offer a range of benefits, including flexible working, VIP entry to our venues, and award-winning development programs.
What We Offer
- Flexible working arrangements to suit your needs.
- VIP entry to our pubs and bars.
- 25% off food and drink for you and your friends in over 800 sites.
- Early access to your earned wages.
- Award-winning development programs to help you grow your career.
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Lyndhurst, Hampshire, United Kingdom Stonegate - Pub & Dining Full timeFront of House Team MemberWe are seeking a friendly and approachable Front of House Team Member to join our team at the White Swan Inn. As a Front of House Team Member, you will be the first point of contact for our guests and will be responsible for delivering exceptional customer service.Key Responsibilities:Welcome and engage with every guest, ensuring...
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Lyndhurst, Hampshire, United Kingdom Stonegate Group Full timeLocation: White Swan InnWe are seeking an experienced Team Leader to join our team at White Swan Inn. As a Team Leader, you will be responsible for supporting and mentoring your team, ensuring high standards of service and compliance, and creating a welcoming atmosphere for our guests.Key Responsibilities:Support and coach your team to deliver exceptional...
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Lyndhurst, Hampshire, United Kingdom Stonegate Group Full timeLocation: White Swan InnWe are seeking an experienced Team Leader to join our team at White Swan Inn. As a key member of our management team, you will be responsible for supporting, coaching, and mentoring your team to deliver exceptional guest experiences.Key Responsibilities:Support the management team in creating and delivering a vision for the pubEnsure...
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Lyndhurst, Hampshire, United Kingdom Stonegate Group Full timeLocation: White Swan InnWe are seeking an experienced Team Leader to join our team at White Swan Inn. As a Team Leader, you will be responsible for supporting and coaching your team to deliver exceptional guest experiences.Key Responsibilities:Support and mentor your team to achieve high standards of service and quality.Work closely with the management team...
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Lyndhurst, Hampshire, United Kingdom Stonegate Group Full timeLocation: White Swan InnWe are seeking an experienced Team Leader to join our team at White Swan Inn. As a Team Leader, you will be responsible for supporting and coaching your team to deliver exceptional guest experiences.Key Responsibilities:Support and mentor your team to achieve high standards of service and quality.Work closely with the management team...
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