Furniture Retail Sales Professional

2 weeks ago


Colchester, Essex, United Kingdom Simon Acres Group Full time
Job Description

We are seeking a skilled Furniture Retail Sales Professional to join our team at Simon Acres Group in Colchester. This is an excellent opportunity for someone who is passionate about delivering exceptional customer service and sales advice.

About the Role

This part-time position involves working 16 hours a week, with overtime available during store opening times. You will be responsible for maintaining and developing customers through excellent customer care and ethical sales methods. Key performance indicators (KPIs) will be achieved through your hard work and dedication.

Responsibilities
  • Maintain and develop customers through excellent customer care and ethical sales methods
  • Achieve performance KPIs
  • Provide outstanding customer service, resolving queries quickly and efficiently
  • Handle telesales calls
  • Adapt to new technology to enhance customer experience
  • Work flexibly, ensuring stock is replenished and displayed to the required standard
  • Carry out daily cash handling routines
  • Adhere to data protection policies
  • Change POS and update pricing changes within the store
  • Maintain store cleanliness and presentation
Requirements
  • Excellent communication and interpersonal skills
  • Positive and enthusiastic attitude
  • Smart and presentable at all times
  • Ability to hit KPIs and targets
  • Listening skills to match customer needs to products
  • Experience of active sales with a proven track record
Benefits

This role offers a competitive salary of £12 per hour, plus commission and team bonus pro rata. The working hours are flexible, and you will have the opportunity to adapt to new technology to enhance the customer experience.



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