Quality Assurance Expert in Customer Service and Business

2 weeks ago


SouthendonSea, Southend-on-Sea, United Kingdom City & Guilds Full time
Customer Service and Business Quality Assurance Role

We are currently recruiting External Quality Assurers to carry out quality assurance activities in line with City & Guilds and regulatory requirements.

As a Quality Assurance Expert, you will maintain effective working relationships with our centres and the City & Guilds office, planning and monitoring quality assurance activities in accordance with our qualification requirements.

Key Responsibilities:
  • Carry out quality assurance activities to ensure compliance with City & Guilds and regulatory requirements
  • Maintain effective working relationships with centres and the City & Guilds office
  • Plan and monitor quality assurance activities in accordance with qualification requirements

The role requires current and credible expertise of working with Customer Services and Business qualifications. You must also hold relevant assessor and internal quality assurer qualifications, as well as experience of working in a regulated environment.

Benefits:

  • An annual contract that provides flexibility and autonomy
  • The opportunity to work with a leading awarding organisation in the UK
  • A competitive salary (£35,000 - £40,000 per annum) and benefits package

Requirements:

  • Current and credible expertise of working with Customer Services and Business qualifications
  • Hold relevant assessor and internal quality assurer qualifications
  • Experience of working in a regulated environment
  • Excellent written and verbal communication skills
  • Flexibility to travel throughout the UK


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