Customer Service Representative
1 week ago
As a Customer Service Representative at Sainsbury's, you will play a vital role in ensuring our customers receive their online orders on time. Your primary responsibility will be to pick and deliver online customer orders to their doorsteps, working closely with our online warehouse team to ensure seamless order fulfillment.
Key Skills:
Excellent communication and customer service skills
Ability to work in a fast-paced environment
Strong attention to detail and organizational skills
Comfortable working with new technology and being active, including lifting and moving shopping containers up to 15kg
What We Offer:
Competitive hourly rate
Nightshift premium - in addition to the advertised hourly rate, a further £2.45 nightshift premium is paid for every hour worked between midnight - 5am (where applicable)
Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday, and 15% off at Argos every pay day
Free food and hot drinks provided for Colleagues in all our stores
Generous holiday entitlement - based on the hours you work
Shopping discounts - special offers on gym memberships, restaurants, holidays, retail vouchers and more
Family leave - generous maternity and paternity leave
Pension - Sainsbury's will match between 4-7% of your pension contributions
Sainsbury's share schemes - allowing you to buy Sainsbury's shares at discounted prices and the option to buy shares monthly from your gross salary to build up an investment
Wellbeing support - including free access to our Employee Assistance Programme which is a confidential service providing support and guidance on a wide range of issues
Working Hours:
Shifts for this role may cover hours earlier than 6am or later than 11pm. You will need to be at least 18 years of age to work these hours. Sainsbury's will only recruit individuals who have passed the school leaver's age. To find out the school leavers age for your country, please visit: https://www.gov.uk/know-when-you-can-leave-school
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