Product Connoisseur

2 weeks ago

Birmingham, Birmingham, United Kingdom Selfridges Full time

About the Job

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  • We are looking for a talented and driven individual to fill the role of Brand Specialist at Selfridges. This is an exciting opportunity to join a dynamic team and contribute to the success of our brand.

Job Description:

  • To provide exceptional customer service, responding to customer inquiries, resolving issues, and making recommendations.
  • To maintain a high level of product knowledge, staying up-to-date on new products, promotions, and services.
  • To work collaboratively with colleagues, providing support and guidance as needed, and contributing to a positive and productive team environment.

Requirements:

  • You will have excellent communication and interpersonal skills, able to build rapport with customers and colleagues alike.
  • You will be highly organized and able to prioritize tasks effectively, managing multiple responsibilities and deadlines.
  • You will be proactive and flexible, willing to take on new challenges and adapt to changing circumstances.
  • You will be knowledgeable about our products and services, able to make informed recommendations and resolve customer queries.

About Us:

  • Selfridges is a leading luxury retailer, committed to delivering exceptional customer service and promoting a culture of excellence within our teams.
  • We offer a competitive salary, comprehensive benefits package, and opportunities for career development and progression.
  • We value diversity and inclusion, striving to create a workplace where everyone feels valued, respected, and supported.

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