Customer Service Representative
1 week ago
Are you passionate about providing excellent customer service and working with like-minded people?
We're looking for a Sales Assistant – Customer Advisor to join our retail team at Outdoor and Cycle Concepts, a growing company with great prospects.
As a member of our team, you'll have the opportunity to:
- Create a premium and inclusive shopping experience by connecting with our customers to understand their specific needs and wants
- Model the company values, taking pride in your store, and working collectively to create an outstanding customer experience
- Participate in training opportunities to develop and maintain your product knowledge and skills
- Maintain an excellent shopping and working environment by adhering to shop and stockroom standards
- Identify opportunities for add-on sales
You'll be a great fit if you have:
- A passion for providing excellent customer service
- Great communication skills
- Strong organisational skills with the ability to multi-task
- A willingness to learn about all things outdoors
As part of the O&CC team, you'll receive a total reward package that includes:
- Base salary of £11.44 per hour (£9.27 for under 21's)
- Bonus of up to £750 per annum (in proportion with hours worked)
- 40-60% discount across our range of products
- Up to 33 days holiday (in proportion with hours worked) with the option to purchase additional holiday
- Company pension scheme
- Access to Perkbox, allowing you to save money all year round
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