Frontline Support Specialist

5 days ago


South Shields, South Tyneside, United Kingdom beBee Professionals Full time £22,000 - £28,000

Join beBee Professionals in South Shields, United Kingdom, as we seek a skilled Frontline Support Specialist to enhance our customer experience.

About the Role:

This position involves working closely with customers to resolve their queries and providing accurate information about our products and services.

  • Manage customer communications across various channels.
  • Address customer concerns promptly and professionally.

The expected salary range for this position is £25,000 - £32,000 per year.

You will be responsible for maintaining strong relationships with customers, identifying areas for improvement, and escalating complex issues to senior staff members. To excel in this role, you should possess:

  • Strong communication and interpersonal skills.
  • Ability to multitask and prioritize duties effectively.
  • Experience in a customer service environment.

We value our employees' well-being and offer a comprehensive benefits package, including health insurance, retirement savings plans, and professional development opportunities.



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