Automotive Centre Leadership Position

4 days ago


Hereford, Herefordshire, United Kingdom TPS Full time
Centre Manager Job Description at TPS

As a Centre Manager at TPS, you will lead a team of professionals to deliver and achieve business plans and objectives. Your primary responsibility will be to ensure excellence in customer service, develop strategic plans, and implement processes to run a successful TPS Centre.

Key Responsibilities:
• Translate overall sales targets into departmental targets and set challenging but achievable goals with first-line management.
• Create Personal Development Plans, monitor progress, and provide developmental or corrective support as needed.
• Regularly monitor business performance, analyse internal and external market data to develop an understanding of potential sales opportunities.
• Ensure compliance with business standards, processes, financial, legal, and ethical guidelines, including Warranty.

Requirements:
• A passion for providing great customer service experience and the automotive industry.
• Ability to provide exceptional customer service experience.
• High degree of IT literacy and proficient user of MS Office.
• Management experience.

In this role, you will have a genuine platform to excel and achieve your career objectives. TPS offers a motivating and inclusive workplace where talent is recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business.

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