Concierge - Hospitality Expert

2 weeks ago


Manchester, United Kingdom Hotel Gotham Full time

About the Role

We are seeking a highly skilled and enthusiastic Concierge to join our team at Hotel Gotham. As a Concierge, you will be the face of our hotel, responsible for providing exceptional guest service and ensuring a memorable stay for our visitors.

Key Responsibilities

  • Provide warm and friendly welcome to guests, responding to their needs and preferences
  • Offer expert knowledge and recommendations on local attractions, dining, and entertainment
  • Manage guest requests and resolve any issues promptly and efficiently
  • Collaborate with colleagues to ensure seamless delivery of guest services
  • Participate in ongoing training and development to enhance skills and knowledge

What We Offer

  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

Requirements

  • 2+ years of experience in a customer-facing role, preferably in hospitality
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Knowledge of local area and attractions
  • Flexibility to work varied shifts, including evenings and weekends

Why Choose Hotel Gotham?

We are a leading hotel chain with a reputation for excellence in guest service. Our team is passionate about delivering exceptional experiences and making a positive impact on our guests' lives. If you share our values and are committed to providing outstanding service, we would love to hear from you



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    {"title": "Concierge Role Overview", "content": "Be a part of our vibrant team as a Concierge, where you\u0027ll be the face of the hotel, greeting and welcoming guests with a warm and friendly personality.As a Concierge, you\u0027ll be the first point of contact for our guests, providing guidance and local recommendations to ensure a great stay in the...


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