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Reception Team Member

2 months ago

Farnham, Surrey, United Kingdom Nuffield Health Full time

Job Summary: We are seeking a highly motivated and customer-focused individual to join our Front of House Team as a Reception Team Member. As a key member of our team, you will be responsible for providing exceptional customer service to our members and visitors, ensuring a warm and welcoming experience at our Fitness and Wellbeing Club.

Key Responsibilities:

  • Front of House Operations: Support the smooth running of our reception and café areas, ensuring a professional and friendly environment for our members and visitors.
  • Customer Service: Provide exceptional and efficient customer service, answering queries in a caring and helpful way, and making sure everyone feels valued.
  • Café Support: Assist the café team with preparing and serving fresh, healthy, and nutritional food and drinks.
  • Administrative Tasks: Perform administrative tasks, such as answering phone calls, responding to emails, and maintaining accurate records.

Requirements:

  • Excellent Communication Skills: Possess excellent communication skills, both face-to-face and over the phone.
  • Flexibility and Motivation: Demonstrate flexibility, motivation, and a willingness to learn and take on new challenges.
  • Basic Computer Skills: Have basic computer skills, including Word and Excel.

About Us: At Nuffield Health, we are committed to providing a supportive and inclusive work environment that allows our employees to thrive. We offer a range of benefits, including private healthcare, a cycle to work scheme, and financial wellbeing support, to name a few.