Senior Technical Operations Manager

1 month ago


Altrincham, Trafford, United Kingdom Cathcart Technology Full time
About the Role

Cathcart Technology is a leading SaaS organisation based in Altrincham, offering modern, data-driven software solutions. As a result of further growth and success, we are seeking a highly skilled Senior Technical Operations Manager to lead our client-facing function.

This role requires strong communication and stakeholder management skills, with experience leading technical teams, projects, and a customer-centric approach. You will work closely with customers to understand their requirements and collaborate with the team to implement tailored solutions.

Key Responsibilities
  • Lead a small client-facing function, managing a team of 2 professionals
  • Collaborate with customers to identify their needs and develop customised solutions
  • Work closely with the team to implement solutions, ensuring high-quality results
  • Maintain strong relationships with clients, stakeholders, and internal teams
Requirements

To be successful in this role, you will need:

  • Strong leadership and technical skills, with experience in troubleshooting Windows Servers
  • Knowledge of Linux and cloud platforms (AWS) is beneficial
  • Excellent communication and stakeholder management skills
  • A customer-centric approach and ability to build strong relationships
What We Offer

We provide a dynamic and supportive work environment that values its people. Our flexible hybrid working policy allows for a balance between remote work and office time, with expected days in the office varying week-to-week. The salary for this position is up to £55,000 per annum, along with excellent benefits including a bonus of up to 10%, strong pension, private medical, life assurance, and more.



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