Customer Service Liaison
2 weeks ago
The role of Customer Service Advisor at Liberty London is all about exceptional service delivery. As the primary point of contact for many customers, impeccable communication skills are paramount. This role requires dedication, diligence, and decisiveness in dealing with customer queries. The successful candidate will be the face of Liberty, providing an outstanding experience for customers.
Key Responsibilities:
- Respond to customer inquiries professionally and promptly, both in-person and online.
- Provide solutions or outcomes on the first response or face-to-face interaction.
- Maintain accurate and helpful information for customers.
- Ensure timely follow-up with customers and escalate complaints when necessary.
Standards of Excellence:
- Communicate effectively using accurate and appropriate language in all interactions.
- Complete tasks efficiently and correctly, especially in POS and AX Dynamics transactions.
- Maintain high standards of organization and compliance in all working areas.
Service Excellence:
- Represent Liberty London as a customer service ambassador, ensuring an exceptional quality of experience.
- Develop lasting relationships with customers through outstanding impressions.
- Stay up-to-date with online and flagship services, promotions, marketing, and event activity.
- Stay aware of the latest trends, competitor activity, and best practices in customer service.
Personal Qualities and Experience:
- Previous customer service experience in retail, hospitality, or travel.
- Excellent verbal, aural, and written communication skills.
- Professional and friendly interpersonal skills.
- Ability to handle confidential and sensitive information.
- Genuine interest in Liberty London and its values.
-
Customer Service Liaison
2 weeks ago
London, Greater London, United Kingdom easyJet Full timeJob Title: Customer Service LiaisonEasyJet Holidays is seeking a Customer Service Liaison to join our team. The successful candidate will be responsible for providing exceptional customer service to our clients.Key Responsibilities:Respond to customer inquiries in a timely and professional mannerProvide solutions to customer complaints and issuesCollaborate...
-
Customer Service Liaison
4 weeks ago
London, Greater London, United Kingdom Fortus Recruitment Group Full time £27,000 - £33,000Job Title: Customer Service LiaisonJob Summary:We are seeking an experienced Customer Service Liaison to join our planned maintenance team. The successful candidate will be responsible for managing resident complaints and ensuring they are dealt with in a prompt and effective manner.Key Responsibilities:• Manage and resolve resident complaints in a timely...
-
Customer Service Liaison
2 weeks ago
London, Greater London, United Kingdom Sentric Safety Group Full timeWe are seeking a Customer Service Liaison to join Castell, part of Sentric Safety Group.The Customer Service Liaison is responsible for ensuring the smooth running of global customer orders and enquiries.Liaising with the internal and external technical sales team to deliver outstanding customer service is key to the role.The Customer Service Liaison acts as...
-
Customer Service Liaison
4 weeks ago
London, Greater London, United Kingdom Phee Farrer Jones Full timeCustomer Service LiaisonWe are seeking a highly organised and enthusiastic individual to join our team as a Customer Service Liaison. This role involves handling customer enquiries, sourcing products, and preparing quotes.Key Responsibilities:Manage sales orders, ensuring timely delivery and high customer satisfaction.Liaise with suppliers and attend trade...
-
Customer Service Liaison
1 hour ago
London, Greater London, United Kingdom Frasers Group Full timeJob OverviewWe are seeking a highly skilled Customer Service Liaison to join our team at Frasers Group. This role is based within our head office customer service team and requires excellent communication skills, a proactive attitude, and the ability to prioritize tasks effectively.
-
Customer Service Liaison
2 weeks ago
London, Greater London, United Kingdom undisclosed Full timeWe are seeking a Customer Service Liaison to join our team at The Economist Intelligence Unit. This is a 12-month fixed-term contract opportunity for a skilled professional to drive solution adoption and value creation for our clients.As the Customer Service Liaison, you will be responsible for ensuring the success and satisfaction of our clients, leveraging...
-
Customer Service Liaison
4 weeks ago
London, Greater London, United Kingdom Arora Group Full timeAbout the Role:We are seeking a highly skilled Customer Service Liaison to join our team at Arora Group. As a key member of our front-of-house team, you will be responsible for delivering exceptional guest experiences and ensuring that our hotel standards are consistently met.Key Responsibilities:Assisting guests with general enquiries about the hotel and...
-
Customer Service Liaison
4 days ago
London, Greater London, United Kingdom OpenTable Full timeJob Title: Customer Service LiaisonEstimated Salary: $40,000 - $60,000 per yearAbout the Job:We are seeking a highly skilled Customer Service Liaison to join our team at OpenTable. As a key member of our customer support team, you will be responsible for providing exceptional service to millions of diners and tens of thousands of restaurants worldwide.Foster...
-
Customer Service Liaison
17 hours ago
London, Greater London, United Kingdom Insight Investment Full timeJob OverviewInsight Investment is seeking a highly skilled Customer Service Liaison to join its London Client Service Team.This dynamic role will serve as the daily representative of Insight to its clients and advocate internally. The ideal candidate will possess strong organizational skills, a broad understanding of investment management, and a proactive...
-
Customer Service Liaison
4 weeks ago
London, Greater London, United Kingdom Burton Bolton & Rose Recruitment Services Ltd Full timeKey Responsibilities:As a Customer Service Liaison at Burton Bolton & Rose Recruitment Services Ltd, you will be responsible for ensuring that clients, resellers, and the installation team receive accurate information.Key Tasks:Providing product information and general service requirementsResponding to and following up on pre-installation queries via...
-
Customer Service Liaison
3 weeks ago
London, Greater London, United Kingdom Sunbelt Rentals Careers Full timeAbout The RoleAt Sunbelt Rentals Careers, we're looking for a skilled Customer Service Liaison to join our team. As a key member of our Customer Service team, you'll be responsible for delivering exceptional customer experiences, building strong relationships, and driving sales growth.Key Responsibilities:Respond to customer inquiries via phone, email, and...
-
Customer Service Liaison
4 weeks ago
London, Greater London, United Kingdom Fortus Recruitment Group Full time £27,000 - £33,000Job Title: Resident Liaison Officer - Planned Maintenance SpecialistJob Summary: We are seeking an experienced Resident Liaison Officer to join our planned maintenance team. The successful candidate will be responsible for managing resident complaints and ensuring they are dealt with in a prompt and effective manner.Key Responsibilities:Manage all resident...
-
Customer Service Liaison
1 month ago
London, Greater London, United Kingdom City, University of London Full timeJob SummaryThe Customer Service Liaison will provide a warm welcome to visitors and ensure a smooth reception experience at City, University of London. This role involves managing the campus on behalf of the Property and Facilities Department, handling communications, and liaising with various teams.Key ResponsibilitiesManage the reception area, ensuring a...
-
Customer Service Liaison
3 weeks ago
London, Greater London, United Kingdom Carrington Blake Recruitment Full timeFully trained customer service professionals are required to provide an efficient and effective first point of contact for a variety of service requests and provide information and guidance relating to repairs within Housing services.Key Responsibilities:To maintain a high level of understanding of end-to-end customer interactions and to ensure appropriate...
-
Customer Service Liaison
1 week ago
London, Greater London, United Kingdom Revvity Full timeAbout RevvityRevvity is a world-class, cutting-edge biotechnology company that develops and manufactures high-quality products for biomedical research. Our mission is to accelerate scientific progress by providing exceptional products and services at an outstanding value.Salary & BenefitsThe estimated salary for this position is £35,000 - £45,000 per...
-
Customer Service Liaison
1 month ago
London, Greater London, United Kingdom fish4.co - Jobboard Full timeJoin our team as a Customer Service Liaison and take the first step in providing exceptional support to our clients. As a key member of our Probate and Wills team, you will be the first point of contact for new enquiries, handling telephone and email communications with a high level of professionalism and courtesy.Your role will involve recording all new...
-
Customer Service Liaison Officer
4 days ago
London, Greater London, United Kingdom City, University of London Full timeAbout the RoleThis is a challenging opportunity to join City, University of London's Property and Facilities Department (PAF) as a Customer Service Liaison Officer. The successful candidate will provide a warm welcome to all visitors, ensuring a smooth and efficient reception experience.
-
Customer Service Liaison
2 days ago
London, Greater London, United Kingdom White Cube Full timeJob DescriptionThe Customer Service Liaison at White Cube will manage the day-to-day Reception tasks and duties. Key responsibilities include reception management, sales support, and joint reception duties. The ideal candidate should have excellent time-management skills and ability to prioritise tasks.Responsibilities:Manage the day-to-day Reception tasks...
-
Customer Service Liaison
1 month ago
London, Greater London, United Kingdom Build Recruitment Full timeJob Summary: We are seeking a skilled Customer Service Liaison to play a key role in maintaining effective communication with residents in social housing properties during construction projects.Key Responsibilities:Drafting communications related to access, work delays, changes in project scope, and addressing any issues that arise.Responding to residents'...
-
Customer Service Liaison
4 weeks ago
London, Greater London, United Kingdom The London Clinic Full timeAbout the RoleWe are seeking a highly organized and customer-focused individual to join our Patient Liaison Team at The London Clinic. As a Customer Service Advisor, you will be the first point of contact for patients, Consultant secretaries, and third parties, ensuring seamless pre-authorisation and hospital deposits for upcoming admissions.Responsibilities...